Booking policies
Ochre & Oak
Cancellation
For team bookings at Ochre & Oak, please give us at least 24 hours’ notice if you need to cancel. Cancellations made within 24 hours of the booking may affect your deposit/card protection as set out below.
Rescheduling
Rescheduling: If you need to change your team booking at Ochre & Oak, please let us know at least 24 hours before your appointment. Self-service rescheduling is not available for alternate staff, so our team will need to help with any changes.
Last updated 9 July 2026