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OpenChair Journal

Practical advice for operators building a smarter venue

The OpenChair blog is for salon and barbershop owners who want sharper systems, fuller books, and better commercial decisions without more noise.

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29 articles

Numbers

Running the Numbers

Pricing, margins, software costs, deposits, and the numbers salon owners need to make sharper commercial decisions.

8 articles

Bookings

Filling the Book

Retention, no-shows, rebooking, cancellations, and the practical systems that keep chairs full without more admin.

8 articles

Team

Managing the Team

Commissions, staffing, team performance, and the operator decisions that shape a stronger salon culture.

5 articles

AI

Using AI Without the Hype

Grounded guidance on what salon AI tools actually do, where they help, and where operators should stay sceptical.

2 articles

Regional

AU/NZ/UK Operator

Australian, New Zealand, and UK-specific guidance on compliance, pricing context, and running a venue in these markets.

6 articles

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All postsRunning the NumbersFilling the BookManaging the TeamUsing AI Without the HypeAU/NZ/UK Operator
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Made on the Goldie.
8
Operator Economics6
Client Retention5
Salon Operations5
Compliance4
No-Shows4
Salon Business4
salon marketing4
Bookings3
online booking3
Pricing3
Pricing Strategy3
Client Acquisition2
Gift Cards Are Not a Christmas Gimmick: How to Turn Them Into a Year-Round Revenue Stream
Running the Numbers14 Jan 20268 min read

Gift Cards Are Not a Christmas Gimmick: How to Turn Them Into a Year-Round Revenue Stream

Gift cards are pre-paid revenue and a zero-cost acquisition channel. Here's how to sell them year-round and turn every redemption into a bigger ticket.

Revenue GrowthGift CardsSalon Marketing
OpenChairRead article
Your Google Business Profile Is Doing More Work Than Your Website
Filling the Book8 Jan 20268 min read

Your Google Business Profile Is Doing More Work Than Your Website

Most salon bookings start with a Google search. Here's how to make your Google Business Profile work harder and turn searchers into clients.

Client AcquisitionGoogle Business ProfileLocal SEO
OpenChair TeamRead article