Tattoo studio software · AU, NZ & UK
From their artist's link to the finished sitting.
Let clients start with the artist they know, book an agreed session, and keep the visit, private progress photos and payment connected in one studio workflow.
No credit card required. Zero OpenChair booking commission on bookings through your OpenChair storefront. Payment processing fees still apply.
01 · Their artist
Start with the artist whose work brought them here.
An individual artist link gives clients a route from Instagram, a studio website or a referral to that artist's public profile, Latest Work and assigned services.
A portfolio image shows the work. It does not reserve a flash design or promise a custom quote. The next step depends on the service the studio has configured.
Noir House · artist profile
Public booking routeArtist
Mara Quinn
Botanical linework · fine detail
Latest work
Consented portfolio pieces
Viewing work does not reserve a design.
Assigned service
Two-hour tattoo session
Follow the studio's configured booking rules.
Illustrative OpenChair workflow with fictional studio data, not a screenshot. Published work, assigned services and available times depend on the studio's configuration.
02 · The agreed session
Show the session terms before confirmation.
For a configured service, the client can choose an offered duration and see the price, deposit and available times before booking. A two-hour sitting is a booking for that length, not an open-ended project budget.
Custom work may need a separate conversation with the artist. An enquiry or consultation is not a confirmed appointment, and a deposit is charged only through the booking or payment path the studio has set up.
Review your booking
Customer booking exampleIllustrative OpenChair workflow with fictional studio data, not a screenshot. The booking and deposit amounts are example configuration. A custom-work discussion is a separate step; this panel shows a configured session.
03 · The next sitting
Open the visit with the client's work in view.
Authorised staff can review previous visits, recorded notes, submitted forms and private treatment photos with the client record. For tattoo work, Treatment Pieces can group photos from several visits, with optional placement and creation notes.
A Treatment Piece is photo context, not a full ledger of quotes, deposits and future bookings. Public portfolio publication follows a separate consent path.
Client record · today's sitting
Authorised artist viewAlex R. · session with Mara
Previous visits, recorded notes and submitted forms stay with the client record for authorised review.
Treatment Piece
Botanical sleeve
In progress · optional placement and creation notes
Illustrative OpenChair workflow with fictional studio data, not a screenshot. Role and device access must be checked against the configured venue. Private photos are separate from public portfolio work.
04 · The studio day
Keep booked sittings and walk-ins in the same view.
Confirmed appointments sit in the diary. For suitable services, a client can join the walk-in queue by link, QR code or counter kiosk, with a wait estimate and an optional artist choice. Joining a queue does not reserve a particular design.
If a client needs to change an agreed sitting, the team can review the request against its cancellation policy and the original booking and deposit state. Guest dates can be managed within a studio-operated team; artists who run separate businesses need their own account and payment setup.
For example, a request to cancel four hours before a booked sitting goes to the studio for review. Any deposit outcome depends on the original payment and the studio's policy.
The queue manages arrival and capacity. The appointment diary remains the record of confirmed sittings.
05 · Checkout
Take the balance and attribute the work.
At the end of the sitting, the checkout operator can collect the remaining balance after a paid deposit. Supported checkout lets the team adjust the final amount and assign the service to the artist who performed it.
Reception can process checkout without becoming the performing artist. Owner reporting can show service revenue and a current-rate commission estimate; payroll and artist payouts remain separate decisions.
Checkout · agreed sitting
Processed by receptionOwner report after paid checkout
Service revenue · Mara · A$240
Review the configured current-rate commission estimate separately.
Illustrative OpenChair workflow with fictional studio data, not a screenshot. Prices are fictional. A changed checkout amount does not alter the booked duration. Commission reporting is an estimate, not payroll or an artist payout.
06 · Replies and follow-up
Clear routine replies. Artist judgement stays with the studio.
On Pro, eligible high-confidence Smart Replies can Auto-send by SMS through a dedicated Australian or UK number, or through a connected Instagram account where configured. Email replies and booking actions stay review-first. The artist still decides the design, quote and suitability of the work.
Pricing and studio fit
A clear cost for a studio-managed team.
Four bookable artists and a non-bookable receptionist cost A$94.95 including GST per month on Australian Pro monthly billing. The receptionist adds no bookable seat. Processing, payouts, paid usage, hardware and any migration work are separate.
One studio account fits a venue that manages its artists, bookings and checkout together. Independently operating artists sharing a premises need separate business and payment arrangements. Switching work depends on the quality and scope of the records available to import.
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Check the details for your studio.
Common questions
Before you bring the studio across.
What is tattoo studio management software?+
OpenChair connects artist profiles and booking links, configured session pricing, deposits, private client records, walk-in queues, checkout and reporting for a studio-managed tattoo team.
Can I charge by the hour with a minimum session length?+
Yes. For a configured service, set an hourly rate, minimum duration and offered session lengths. The selected length determines booking availability and the displayed price. This is a price for the booked sitting, not billing for elapsed time or a rolling project deposit.
Can I require deposits for tattoo appointments?+
Yes. A service can use a fixed or percentage deposit. A collected deposit reduces the balance at checkout. Changes and cancellations follow the original booking state and the studio's policy; the studio reviews any refund or fee decision.
Can clients start from an artist's own link?+
Yes. An artist can have a public profile with Latest Work and their assigned services. The studio can share the artist's link from Instagram, its website or a referral. Viewing a portfolio or flash image does not reserve a design; booking follows the configured service rules.
Can OpenChair track a tattoo across several sittings?+
Authorised staff can review private treatment photos against visits and group photos across sittings in an in-progress Treatment Piece, with optional placement and creation notes. This is photo context, not a complete ledger of quotes, bookings, deposits and payments. Public portfolio publication uses separate consent.
Can OpenChair manage walk-ins and flash days?+
Clients can join a queue by QR code, counter kiosk or walk-in link, choose a suitable service and optionally an artist, then see a wait estimate. The team manages the queue alongside confirmed appointments. Queue entry does not reserve a flash design.
Can reception check out a sitting for an artist?+
Yes. Reception can process a supported checkout while the service remains attributed to the artist who performed it. A paid deposit reduces the remaining balance. Owner reports can show service revenue and a current-rate commission estimate; they do not run payroll or artist payouts.
Can several independent artists share one studio account?+
A studio-managed team can use one venue for its artists, guest dates, bookings and checkout. Artists running separate businesses with their own payments need separate business and payment arrangements.
What can Smart Replies send automatically?+
On Pro, eligible high-confidence Smart Replies can Auto-send through a dedicated Australian or UK SMS number or connected Instagram DMs where configured. Email replies and booking actions remain review-first. Design approval, quoting and treatment decisions stay with the studio.
How much does OpenChair cost, and does it charge booking commission?+
Four bookable artists plus a non-bookable receptionist cost A$94.95 including GST per month on Australian Pro monthly billing. The receptionist adds no bookable seat. OpenChair charges zero booking commission on bookings through its storefront. Processing, payouts, paid usage, hardware and migration are separate.
See how your artists, services and booking rules would work together.