Flexible session pricing
Use hourly rates, minimum durations and client-facing session-length choices for eligible services.
Tattoo & piercing studio software · Built for AU, NZ & UK
Tattoo studio software built around the whole session.
Price hourly work with session minimums. Take deposits. Require age and ID checks for restricted services. Keep private treatment photos, walk-in queues and aftercare check-ins in one system.
No credit card required. Zero booking commission on bookings made through your OpenChair storefront. Card-processing fees still apply.
Pro starts at A$34.95 inc GST / NZ$24.95 / £19.95 per active venue, including the first bookable team member. Monthly venue caps apply. See pricing.
The studio coordination problem
The appointment is only one part of the work.
The quote, duration, deposit, brief, required checks, progress record and follow-up all need to stay connected to the same client journey. OpenChair brings those steps into one operating workflow.
Hourly session
Duration chosen before booking
Availability and price use the selected length
Required ID
Verification status visible
Operator review stays attached to the booking
Aftercare
Private check-in received
Note and healing photos return to the inbox
OpenChair is tattoo studio management software for tattoo and piercing operators in Australia, New Zealand and the United Kingdom. It connects hourly service pricing, deposits, structured service intake, age and ID verification, pre-visit forms, private progress photos, walk-in queues, aftercare, checkout, communications and reporting. On Pro, Smart Replies can Auto-send eligible SMS through dedicated Australian or UK numbers and connected Instagram DMs. Email and booking actions remain review-first. Pro starts at A$34.95 inc GST / NZ$24.95 / £19.95 per active venue and is capped at A$199 inc GST / NZ$199 / £99 per venue. OpenChair charges zero booking commission on bookings made through an OpenChair storefront. Card-processing fees still apply.
Hourly pricing + deposits
Quote the session before the calendar offers a time.
Set an hourly rate, minimum session length and the duration choices clients can book. OpenChair recalculates availability and the booking total from the selected duration, then applies the service's configured deposit rules.
- Use fixed, range or hourly pricing for different services.
- Offer owner-configured duration choices on the storefront.
- Check slot availability using the selected session length.
- Apply fixed or percentage deposits to the calculated total.
Session review
Hourly rate configured
Minimum duration applied
Deposit requirement shown
References + compliance
Bring the brief and required checks into the workflow.
Consultation-required and enquiry services can collect the desired result, placement, history, contact preference and bounded photo references before the operator responds. Required forms can be sent pre-visit, while age and ID settings are enforced through the booking flow.
- Use structured service intake for consultation or enquiry-led work.
- Keep reference photos and the operator response in one inbox thread.
- Send service-linked forms and waivers before the visit on Pro.
- Configure minimum-age and ID-photo requirements by service.
Pre-visit status
Reference photos attached
Required form status visible
ID review available
Multi-session pieces
Keep progress photos connected across sittings.
For tattoo venues, OpenChair can create an in-progress treatment piece and link private treatment photos from multiple visits. Staff can filter the timeline by piece and keep healed-work context close to the client record.
- Create an in-progress treatment piece from the photo workflow.
- Link private treatment photos from later visits to the same piece.
- Filter the operator and customer photo timeline by piece.
- Use recurring appointments separately when future sittings need a cadence.
Piece context
In-progress piece created
Visit photos linked
Timeline filtered by piece
Piercing + flash walk-ins
Keep walk-ins beside the booked studio day.
Clients can join through a QR code, a counter kiosk or the studio's walk-in link. They choose a service, optionally choose an artist and see a live wait estimate. The team manages the queue beside the appointment calendar.
- Offer customer-phone, QR and counter-kiosk check-in.
- Show a live wait estimate before the client joins.
- Let clients optionally choose an artist.
- Send the configured next-up SMS to the client immediately ahead.
Queue status
Service selected
Live estimate shown
Next-up message configured
Aftercare + consented work
Keep healing follow-up connected to the visit.
On Pro, assign an editable tattoo or piercing aftercare sequence to a service. Completed bookings can queue scheduled SMS or email, and private check-in links let clients send a note and healing photos back to the studio inbox.
- Start from editable tattoo and piercing aftercare templates.
- Disable pending aftercare for an individual booking when appropriate.
- Receive private notes and up to three healing photos through check-in links.
- Keep aftercare opt-out separate from booking notifications.
Aftercare review
Scheduled follow-up queued
Private photo received
Portfolio consent kept separate
Direct booking + configurable AI
Turn finished work into direct booking. Let AI handle the routine.
Publish consented portfolio work on the branded storefront and let clients book without creating an account. On Pro, Smart Replies can Auto-send eligible SMS through dedicated Australian or UK numbers and connected Instagram DMs. Assistant, email replies and booking actions remain review-first.
- Publish portfolio work through its separate, revocable consent workflow.
- Use a venue-branded storefront and configured custom domain on Pro.
- Review AI-drafted replies and suggested next steps before sending.
- Keep customer contact and booking changes behind action gates.
Operator review
Reply draft prepared
Suggested action awaiting review
Customer contact stays gated
Commercial proof
Know what you are choosing before you switch.
Flexible session pricing, visible compliance context, protected checkout and practical setup help make the operating decision easier to assess.
Visible compliance context
Keep age, ID, required-form and photo-consent status close to the booking and client record.
Protected checkout
Connect deposits, supported payments and commission reporting to paid services and products.
Founder setup help
Plan services, intake, deposits, forms and aftercare around the way your studio works.
Founder-led setup
Plan the setup around the way your studio works.
We can help configure your services, duration choices, deposits, intake, forms and aftercare. Migration scope depends on the fields, format and quality of the export from your current platform.
Hourly service setupIntake + reference flowDeposit rulesAftercare sequences
14-day Pro trial. No credit card required.
See how we compare
Compare the evidence that matters to your studio.
Review workflow scope, regional pricing and booking models on maintained comparison pages with source links.
Common questions
What tattoo studio owners ask before switching.
What is tattoo studio management software?+
Tattoo studio management software connects bookings, artists, hourly session pricing, deposits, restricted-service checks, client records, communications, payments and reporting. On Pro, OpenChair Smart Replies can Auto-send eligible SMS through dedicated Australian or UK numbers and connected Instagram DMs. Email and booking actions remain review-first.
Can I charge by the hour with a minimum session length?+
Yes. You can set an hourly rate, minimum duration, client-facing duration choices and an optional default duration. The booking flow recalculates availability and the total from the selected duration, while operator bookings can be adjusted in 15-minute steps. Deposits and checkout use the calculated session price.
Can I require deposits for tattoo appointments?+
Yes. OpenChair supports fixed or percentage deposits by service. Eligible rules can instead save a card with the client's explicit consent for an operator-applied late-cancellation or no-show fee. A collected deposit reduces the balance due at checkout. The studio remains responsible for its policy, refund and charging decisions.
How do age checks, ID verification and waivers work?+
A service can require a minimum age and an ID photo. Public booking collects date of birth where required and uploads the ID photo before confirmation. Operators can review, override or delete the verification record, and venue settings control ID-photo retention. Pro venues can also send service-linked forms or waivers before the visit and review their status on the booking. OpenChair records the workflow but does not guarantee legal compliance or treatment eligibility.
Can OpenChair track a tattoo across several sittings?+
OpenChair can keep private treatment photos against the client and booking. Tattoo venues can also create an in-progress Treatment Piece and link photos from multiple visits to it. This is currently a limited photo-grouping workflow, not a complete project ledger for references, deposits, notes and bookings. Operators can separately create recurring appointment series when appropriate.
Can OpenChair manage walk-in piercings and flash days?+
Yes. Clients can join through a QR code, a counter kiosk or the studio's walk-in link, choose a service and optionally an artist, then see a live wait estimate. Operators manage the queue beside booked appointments, and the client immediately ahead can receive a configured next-up SMS.
How do tattoo and piercing aftercare follow-ups work?+
On Pro, owners can create or edit aftercare templates, assign one sequence to a service and queue scheduled SMS or email messages after a completed booking. Secure check-in links accept a client note and one to three private healing photos for studio review. Clients can opt out of aftercare without disabling booking notifications.
Can I show artist work and take direct bookings?+
Yes. Staff can have public profile pages and Latest Work showcases, while consented portfolio images can appear in the public gallery. Clients can book through the venue-branded storefront without creating an account. Pro can use richer branding controls and a custom domain where configured.
What does OpenChair Assistant do for a tattoo studio?+
OpenChair Assistant is a Pro, venue-scoped operator chat. It can answer supported questions, surface reports and prepare replies, follow-up or proposed booking actions. Customer contact and booking changes remain behind customer or operator action gates, so the studio controls what happens next.
How much does OpenChair cost, and does it charge booking commission?+
OpenChair Pro starts at A$34.95 inc GST, NZ$24.95 or £19.95 per active venue, including the first bookable team member. Additional bookable members are A$20 inc GST, NZ$20 or £10, with monthly venue caps of A$199 inc GST, NZ$199 or £99. OpenChair charges zero booking commission on bookings made through an OpenChair storefront. Card-processing fees still apply.
Still working through it? The fastest way to know if OpenChair fits your studio is to try it.
No credit card. Full Pro features. Cancel any time.