Solo therapist
Set service durations, take direct bookings, apply a deposit rule, open client history at the appointment, check out from mobile and offer the next visit before the client leaves.
Waxing salon software
Keep the room moving. Keep the next appointment close.
OpenChair waxing salon software helps solo therapists, multi-room studios and growing teams schedule therapists and treatment rooms together, protect booked time, keep client context close and make the next appointment easy to arrange through direct booking.
14-day Pro trial. No payment card required. A paid Pro subscription does not start automatically.
Therapist
Room
Duration
One operating model, different stages
Built around the way waxing studios actually run.
Multi-room studio
Check therapist and treatment-room availability together, keep service length in the availability calculation, share authorised client context and connect paid checkout records to commission reporting.
Growing team
Add bookable therapists, set their working hours and services, give each one a direct booking route, and keep venue-level visibility as the roster changes.
Therapist + room scheduling
A free therapist is only useful when the room is free too.
Three therapists are working at 2 pm. Two treatment rooms are already occupied. A third therapist looking free does not create another room.
On Pro, Bookable Resources Scheduling lets a studio configure rooms, chairs, machines and equipment alongside staff. Services can require the relevant resource, so availability checks the eligible therapist, configured capacity and existing bookings together.
Availability follows the studio's configuration. This is not autonomous room optimisation.
2:00 pm capacity check
Illustrative configured availability
Therapists
MiaAvailable
SophieIn service
AriaAvailable
Treatment rooms
Room 1Occupied
Room 2Occupied
Another therapist being free does not create another room.
Service setup
Give every service the time and space it needs.
A waxing menu can include short maintenance appointments and longer services. Configure each service's duration, eligible therapists and required room or resource so the booking flow offers appropriate availability.
Service families, booking options and bookable service combos are available where they fit the menu. The studio decides how its services are grouped and sold.
Service
Configured duration and price
Therapist
Assigned services and working hours
Room
Required resource where applicable
Protect booked time before the room is held.
Booking Protection supports Deposit Upfront and basic No-show Card Protection. A deposit or no-show card rule asks the client for a commitment before the appointment is held, under the policy shown during booking.
These controls do not eliminate cancellations, prevent every no-show or guarantee revenue.
The next visit
Keep the next appointment from becoming an afterthought.
A client who usually returns every four, six or eight weeks may want to secure the next visit while today's appointment is still current. OpenChair keeps rebooking, reminders and follow-up as distinct, controlled workflows.
Appointment complete
Client · Maya R. · with Sophie
Rebook this service
4 weeks
Sophie available
6 weeks
Sophie available
8 weeks
Preferred therapist unavailable
Options resolve against availability. The studio and client choose the next visit.
1
Rebook before the client leaves
Offer four, six and eight-week options after checkout. Each option is resolved against availability, and the client and studio still choose what suits the next visit.
2
Keep their preferred therapist where availability allows
Future options prefer the therapist from the completed appointment, then clearly fall back when that therapist is unavailable.
3
Use recurring appointments for predictable regulars
An operator can create a repeating series with a chosen interval and end condition. Every occurrence is checked for conflicts.
4
Send reminders for appointments already booked
Rebooking creates the next appointment. Configured reminders help protect an appointment that is already in the diary.
5
Keep previous visits with the client
Open previous bookings, notes, completed forms and future appointments from the client profile, subject to the user's role and access.
6
Reconnect when a regular falls outside their normal pattern
Cadence views, Reconnect and backfill tools support controlled outreach to an appropriate client, with communication preferences and opt-outs respected.
Client context
Keep useful client context close to the appointment.
Customer Profiles can keep previous visits, notes the studio has recorded, service history, future bookings and communication history together. Consultation Forms & Waivers can be attached where the studio has configured them.
- Previous visits
- Studio notes
- Preferred therapist context
- Completed forms
- Service history
- Future bookings
OpenChair stores configured venue and client information. It does not diagnose skin conditions, interpret contraindications or decide treatment suitability.
Preferred therapist
Give each therapist their own route back into the diary.
Individual booking link
Share a therapist-specific route in an Instagram bio or follow-up message.
QR code
Place a downloadable code at reception or in approved printed material.
Public therapist profile
Show the therapist's first-name label, job title, specialties and assigned services where configured.
S
Sophie
Waxing therapist
yourstudio.openchair.ai/team/sophie
Book with Sophie
The route remains connected to the studio storefront.
Direct branded booking
Keep direct booking centred on your studio.
The Customer Storefront gives the studio a branded booking page with theme controls, account-free booking, public team profiles and direct links. Pro venues can connect a configured custom domain.
OpenChair charges zero booking commission on bookings made through an OpenChair storefront. Card-processing fees still apply.
Point Instagram enquiries towards the right booking route.
On Pro, connected Instagram DMs can appear in Inbox. Smart Replies can draft a grounded response, and eligible high-confidence replies can Auto-send where the owner has configured that authority. Confidence, safety and velocity rules can move a reply to Draft or escalation. Booking actions remain review-first, so a reply can point someone towards booking without independently creating or confirming an appointment.
Instagram · New enquiry
Connected studio account
Do you have anything available this afternoon?
Suggested route
You can check the studio's services and current booking options here: yourstudio.openchair.ai
Booking actions remain review-firstUse reply
Mobile operation
Run day-to-day studio work from your phone or tablet.
OpenChair supports the working parts of the day on mobile, while larger setup and administration may still be easier on the web.
Check the day
See the calendar, team schedule and mobile resource columns according to the user's access.
Open the client
Review visit history, notes and the relevant context the studio has recorded.
Handle the booking
Use supported actions such as rescheduling, editing services or adjusting appointment details.
Take payment
Complete checkout and use supported mobile payment methods, including Tap to Pay on eligible Australian iPhone and Android devices.
Payment and reporting
Keep checkout and commission reporting connected.
Take in-person payment through supported checkout flows, including cash, external card recording, Stripe Terminal and Tap to Pay where eligible. Paid service and product line items feed Commission Tracking with a venue default and supported staff overrides.
Commission reports are estimates to review against your payroll rules. OpenChair does not calculate wages, settle contractors or run payroll.
Checkout
Services, products, deposits and supported tender methods remain connected to the paid order.
Commission Tracking
Review service and product commission estimates by staff member and source line item.
Solo to team
Start solo. Add therapists when you need them.
- 1Invite the team member and set their role
- 2Configure working hours and date-specific availability
- 3Assign the services they can perform
- 4Publish a first-name profile where configured
- 5Share their direct booking link or QR code
- 6Include paid work in commission reporting
Australian Pro pricing
See what OpenChair costs as the team grows.
Pro starts at A$34.95 inc GST per month for the venue and first bookable therapist. Each additional bookable team member is A$20.00 inc GST, capped at A$199.00 inc GST per venue each month.
Non-bookable access users do not add a bookable-team charge. Card processing, communications overages, eligible AI usage and optional hardware are separate.
Worked examples: three bookable therapists cost A$74.95 inc GST per month, and four cost A$94.95 inc GST per month.
See regional pricing and allowancesBookable therapistsCurrent Pro subscription
1A$34.95 inc GST/month
2A$54.95 inc GST/month
3A$74.95 inc GST/month
4A$94.95 inc GST/month
Switching research
Compare the evidence before you switch.
Check the booking model, resource rules, data-migration path and full software cost against the way your studio runs. OpenChair maintains comparison pages for operators assessing common salon platforms.
What waxing studio owners ask.
Keep today's capacity and the next visit connected.
Schedule the therapist, room and service duration today, then make rebooking and client continuity part of checkout.
No payment card required. A paid Pro subscription does not start automatically.