Connected scheduling
Coordinate therapists, rooms, equipment, services and client context from the same booking record.
Beauty salon management software · Built for AU, NZ & UK
Keep every treatment room working.
Schedule therapists with the rooms and equipment their services need. Keep consultation forms, patch-test records, photos, packages, payments and follow-up connected to the client journey. On Pro, Smart Replies can Auto-send eligible SMS through dedicated Australian or UK numbers and connected Instagram DMs. Email and booking actions remain review-first.
14-day Pro trial. No credit card required. OpenChair charges zero booking commission on bookings made through an OpenChair storefront. Card-processing fees still apply.
From A$34.95 inc GST / NZ$24.95 / £19.95 per active venue. Pro is capped at A$199 inc GST / NZ$199 / £99 per venue. See pricing.
Recovery offer
DraftedCancellation
2:00 PM·Signature facial·Room 1 · Anita
ToATAva T.Top match · 7 visits
Hi Ava, a 90-min facial just opened up in Room 1 with Anita at 2:00.
Want it? Reply YES and we'll lock you in.
The treatment-room problem
Availability depends on more than an open therapist column.
Each treatment may depend on a room, bed or piece of equipment, plus the right client information and booking protection. OpenChair keeps those requirements connected to the booking.
Treatment room 2
Already allocated at 2:00 PM
Unavailable slot excluded from booking
Patch test
Record expired before tint
Warning visible with the booking
Prepaid package
3 sessions remaining
Balance stays with the client record
OpenChair is beauty salon management software for operators in Australia, New Zealand and the United Kingdom. It connects therapist, room and equipment scheduling, consultation forms, patch-test records, client photos, packages, booking options, deposits, payments, communications and reporting. On Pro, Smart Replies can Auto-send eligible SMS through dedicated Australian or UK numbers and connected Instagram DMs. Email and booking actions remain review-first. Pro starts at A$34.95 inc GST / NZ$24.95 / £19.95 per active venue and is capped at A$199 inc GST / NZ$199 / £99 per venue. OpenChair charges zero booking commission on bookings made through an OpenChair storefront. Card-processing fees still apply. New venues can start with a 14-day Pro trial.
Therapists + resources
Schedule the therapist and the treatment space together.
OpenChair can treat rooms, beds, machines and other configured equipment as bookable resources. Availability checks the service's eligible therapist and required resource before offering a slot.
- Configure rooms and equipment as bookable resources.
- Connect services to the resource types they require.
- Check therapist and resource availability in the booking flow.
- Keep the resulting appointment on the shared calendar.
Room conflict caught
Treatment Room 2 occupied
Slot withdrawn for facial
Therapist free, room is not
Forms + patch-test records
Give the therapist useful context before the treatment.
Keep consultation forms, waivers, patch-test records, general client notes, visit history and treatment photos close to the client and booking. The team reviews the information and decides what action is appropriate.
- Create service-linked consultation forms and waivers.
- Record patch tests and show their status with the client context.
- Keep private treatment photos in the client history.
- Use a separate consent workflow before publishing portfolio images.
Pre-arrival check
Consultation form linked
Patch-test record visible
Private photo history ready
Packages + booking options
Sell repeat value and let clients choose relevant options.
Prepaid packages track purchased and remaining value across eligible visits. Booking options are linked services that can appear during booking, with required groups enforced separately from package balance tracking.
- Sell prepaid packages and track the remaining balance.
- Link optional or required booking options to a primary service.
- Show relevant booking options before availability is chosen.
- Keep package redemption distinct from booking-option selection.
Booking choice ready
Package balance visible
Booking options linked
Client choice recorded
Branded booking + deposits
Keep direct booking centred on your salon.
Your OpenChair storefront can carry the salon's identity, services, photos, packages and booking rules. Clients can book without creating an account, while eligible services can require a deposit or saved-card protection.
- Use a branded storefront and configured custom domain.
- Let clients book without creating an account.
- Apply fixed or percentage deposits and booking policies by service.
- OpenChair charges zero booking commission on bookings made through an OpenChair storefront. Card-processing fees still apply.
saltandlinen.com
Salt & Linen
TreatmentsAboutBook
Treatments, in a room of your own.
Paddington·Open today 9–6
Treatments
View all →
Signature Facial
60 min
$165
Laser · Full Leg$60 deposit
45 min
$240
Bridal Day · 4 servicesPackage
3 hr
$520
Book now
From OpenChair · Branded storefront
Assistant + Engage
Let AI handle the routine. Keep judgement with the team.
On Pro, Smart Replies can Auto-send eligible SMS replies through a dedicated number in Australia or the United Kingdom and connected Instagram DMs where configured. Assistant, email replies and booking actions remain review-first.
- Keep supported conversations together where channels are configured.
- Review reply drafts and suggested next steps before sending.
- Approve, reject or take over supported booking actions.
- Assistant does not book or message clients without action gates.
Inbox
All channelsAva T.3m
Can I add a brow tint to my facial?
Eloise M.8m
Ready to book my last laser session?
Priya R.21m
Bridal package for 4 — availability?
AI suggested reply
Hi Eloise, you're due! I've got Thursday 11am or Saturday 2pm in Room 2 with Anita. Reply with one and I'll lock in your final session.
From OpenChair · Unified inbox
Reports
Review what changed and where to look next.
OpenChair provides demonstrated reports for bookings, sales, deposits, staff performance, retention, waitlist recovery, packages and campaign performance. Period comparisons and source reports help the owner investigate the result.
- Review sales, booking and deposit performance.
- Open staff, package, waitlist and campaign reports.
- Use period comparisons to identify changes worth investigating.
Owner view
Sales and bookings
Deposits and staff performance
Period comparison ready
Commercial proof
Know what you are choosing before you switch.
Connected scheduling, direct booking, published pricing and practical setup help make the operating decision easier to assess.
Client-ready context
Keep forms, patch-test records, notes and private treatment photos close to the booking.
Published capped pricing
See regional starting prices, bookable-member charges and a published monthly venue cap.
Founder setup help
Plan services, resources, forms, packages and booking rules with a founder based on the salon's needs.
Founder-led setup
Plan the setup around the way your salon works.
We can help configure your service menu, resources, forms, packages, deposits and booking rules. Migration scope depends on the fields, format and quality of the export from your current platform.
Room + machine mapConsent formsSeries + packagesRebooking rules
14-day Pro trial. No credit card required.
See how we compare
Compare the evidence that matters to your salon.
Review workflow scope, regional pricing and booking models on maintained comparison pages with source links.
Common questions
What beauty salon owners ask before switching.
What is beauty salon management software?+
Beauty salon management software connects appointments, therapists, rooms and equipment with client records, payments, communications and reporting. On Pro, OpenChair Smart Replies can Auto-send eligible SMS through dedicated Australian or UK numbers and connected Instagram DMs. Email and booking actions remain review-first.
How do treatment-room and equipment bookings work?+
On Pro, rooms, beds, machines and other equipment can be configured as bookable resources and linked to the services that require them. OpenChair checks the eligible therapist and required resource together before offering a slot, helping prevent the same resource from being allocated twice.
Can OpenChair send consultation forms before appointments?+
Yes. Pro venues can build digital consultation forms and waivers, attach them to services and send them before the visit. Booking details show required-form status so the team can review what is complete and follow up when needed.
How does OpenChair track patch tests?+
OpenChair stores the patch-test date, result, expiry and staff member against the client. When a service requires a valid test, the booking workflow warns the operator if the record is missing or no longer current. The salon remains responsible for reviewing the record and deciding whether the treatment can proceed.
Can therapists store private treatment notes and before-and-after photos?+
Yes. General client notes, visit history and private treatment photos can stay with the client record and relevant booking. Treatment-photo capture uses a consent record, and publishing an image to the public portfolio follows a separate consent workflow.
Can I sell packages, service combos and memberships?+
Yes. Prepaid packages let you sell eligible services upfront and track the remaining balance as visits are redeemed. Bookable service combos create an appointment for a grouped service plan, while memberships manage recurring benefits and credits as a separate product.
Can clients choose add-ons during online booking?+
Yes. You can link optional or required booking options to a primary service and show them before availability is chosen. Pro can suggest catalogue links using aggregate booking patterns, but the venue reviews and configures what clients actually see.
How do deposits, checkout and commission tracking work?+
OpenChair supports fixed or percentage deposits and eligible saved-card booking protection by service. Collected deposits can be applied to checkout, and paid services and products feed commission reporting using venue defaults with supported staff overrides.
What does OpenChair Assistant do for a beauty salon?+
OpenChair Assistant uses venue-scoped context and tools to answer supported questions, draft customer messages and prepare actions such as follow-up or rescheduling. Customer contact and booking changes stay behind customer or operator action gates, so the team reviews what happens next.
How much does OpenChair cost, and does it charge booking commission?+
OpenChair Pro starts at A$34.95 inc GST, NZ$24.95 or £19.95 per active venue, including the first bookable team member. Additional bookable members are A$20 inc GST, NZ$20 or £10, with monthly venue caps of A$199 inc GST, NZ$199 or £99. OpenChair charges zero booking commission on bookings made through an OpenChair storefront. Card-processing fees still apply.
Still working through it? The fastest way to know if OpenChair fits your salon is to try it.
No credit card. Full Pro features. Cancel any time.