Beauty software built around your treatment rooms.

OpenChair is built for beauty salons in Australia, New Zealand, and the United Kingdom. Pricing is in your local currency (AUD, NZD, or GBP). Payments process through Stripe with Tap to Pay on iPhone and Stripe Terminal in all three regions. Calendar Closures includes one-tap import of AU, NZ, and UK national public holidays. Support runs in local hours.

OpenChair Pro is capped pricing. AU: $34.95 base + $20 per additional therapist, capped at $199/month. NZ: $24.95 base + $20 per additional therapist, capped at $199/month. UK: £19.95 base + £10 per additional therapist, capped at £99/month. A free tier runs forever for solo therapists with 5 services. Card processing is 1.8% + 30c on Pro (AU; equivalent rates in NZD and GBP). No marketplace commission, no per-SMS line item, and SMS/email/Sparks (AI credits) are included up to clear seat-based caps.

Yes. Calendar Closures includes one-tap import of AU, NZ, and UK national public holidays. State-specific holidays (Victorian Labour Day, NSW Bank Holiday, the various UK regional holidays) you add manually. Closures cascade through your bookings with options to cancel and notify, reassign to a qualified therapist, or keep on the calendar with a flag.

Resources are a first-class concept in OpenChair. Define your treatment rooms, facial beds, LED beds, spray tan booths, HydraFacial machines, laser handpieces, and any other shared kit. Each service is linked to the room or device it actually needs. When a client books, OpenChair checks the room and the therapist together. If room 2 is occupied at 3pm, the slot won't be offered for a facial even if a therapist is free. No more two clients walking into the same room. You can see utilisation by room and machine in Intelligence.

Yes. Build custom consent forms with conditional logic on Pro: patch tests, skin questionnaires, medical history, contraindication checks, allergy declarations. Forms send automatically once a booking is made and the appointment can be held until they're signed. Patch tests get a 48-hour timer so a tint booking won't go ahead without one on file. Signed forms are stored against the client with a timestamp and IP record, and the AI flags risky answers to the therapist before the client sits down.

Yes. Sell a series at checkout (six laser visits, ten spray tans, a four-step skin-needling course) and OpenChair tracks usage, schedules each visit around your roster, sends reminders before each one, and rolls forward automatically. Bundled packages like a bridal day with facial, brow shape, lash lift, and tan book as one item that schedules the whole sequence across the right rooms and therapists. Series and packages show on your branded storefront as bookable items, not as an upsell you have to remember at the counter.

OpenChair learns the add-ons clients actually take with each service. Brow tint with a wax. Hydrating mask with a facial. Scalp massage with a colour. The AI suggests the right add-on during the online booking flow, where attach rates are highest, instead of at the counter where the therapist has to ask. AI Concierge can also draft retail follow-ups, recommend the next service in a course, and write storefront descriptions optimised for the treatments you want to book up.

Yes. Clients can book from your branded storefront without creating an account. After booking, they can manage, reschedule, or cancel through secure token links sent by SMS or email. Returning clients can use a lightweight My Bookings view if they want to see their visit history. For beauty clients this matters. They don't want another app. They want to confirm the appointment and show up.

Concierge is an AI chat assistant with access to your bookings, clients, services, revenue, and team. You ask it questions in plain language, like "who is due for their next laser session?", "which clients haven't been in for a facial in 12 weeks?", or "which treatments lifted average ticket last month?". It answers with your real data. You can also ask it to draft a series-reminder campaign, pull a client's full treatment history, or check tomorrow's room utilisation. Concierge runs on your salon's data only; it never sees other venues, and your client information stays inside your account.

Deposit rules are per service: fixed amount or percentage, charged at booking through Stripe. Take a 50% deposit on a course of laser, a flat amount on a 90-minute facial, or card-on-file for first-time clients. If a client cancels late or doesn't show, the deposit forfeits according to your cancellation policy. For series and packages, missed sessions can be configured to deduct from the remaining count or trigger a rebook nudge. Configurable per service, so a $40 brow wax doesn't get the same gate as a $400 skin treatment.

Yes. Treatment photos are stored privately against the client with consent capture before anything is promoted to your portfolio. Skin notes, allergies, contraindications, medical alerts, product preferences, and visit history all sit on the client record so the therapist sees them the moment the booking opens. Front-desk staff can be locked out of clinical notes with role-based permissions. For salons running clinical and beauty services side by side, this is essential.

Yes. Each location runs as its own venue with separate staff, calendars, services, rooms, deposits, and storefront. You keep one login and one combined view of revenue, retention, and team performance across the group. Clients can move between locations without losing their history or consent records. Reach out if you run more than one location and we'll help you set up the right structure for your group.

OpenChair runs in any modern web browser (Chrome, Safari, Edge, Firefox) on Mac, PC, or Chromebook, with native iOS and Android apps for phone and tablet. Stripe Terminal handles card-present payments on the front desk. The mobile apps are designed for therapists working between rooms: check in a client, take a payment, snap a before-and-after, all one-thumb. The web app is where the owner-side work lives: Intelligence, configuration, room and roster planning.

Fresha leads with marketplace discovery and takes 20% on every new client booking. Phorest is strong on premium salon marketing but charges for SMS and email as add-ons and locks you into annual contracts. Vagaro lists rooms and SOAP notes as features but doesn't pitch them. OpenChair's angle is different: treatment rooms and equipment as first-class scheduling, consent and patch tests as a workflow not a form, AI Concierge trained on your salon, AI add-on suggestions at the booking moment, branded booking with zero commission, and capped pricing. $20 per seat after the base, capped at $199/month no matter how big your team gets.

Pro includes SMS, email, and AI credit allowances that scale with your team. You get 100 SMS plus 50 per additional seat (capped at 550 per month), 1,000 emails per seat (capped at 10,000), and 500 Sparks per seat for AI features like Concierge and add-on suggestions (capped at 5,000, where 1 Spark equals 1 cent). Overage runs through your Wallet with prepaid balance and auto top-up. No per-SMS line item, no surprise bill at the end of the month.

Most beauty salons are live within 24 to 48 hours of starting their trial. Your service menu, room mapping, deposit rules, consent forms, and storefront branding can be configured in an afternoon. If you're migrating from another platform, we handle the client and booking history import for you in parallel. From signup to taking real bookings is usually under a week, even with a full data migration.

Yes, and migration is free. We pull your client list, service menu, staff, and past appointments out of your existing system and into OpenChair. We support imports from Fresha, Timely, Phorest, Vagaro, and GlossGenius, plus CSV exports from anywhere else. Consent records, treatment notes, and before/after photos come across where your previous system exposes them. If they don't, we help your team set up structured client memory from the first OpenChair visit forward.

No. OpenChair is month-to-month by default. Cancel any time from your account, and you take your data with you: client history, consent records, treatment photos, the full set. Annual billing is available if you want to lock in a discount. Pay for ten months, get twelve. Annual is opt-in, never the default.