Built for the Saturday rush. And the Tuesday gap.

OpenChair is built for barbershops in Australia, New Zealand, and the United Kingdom. Pricing is in your local currency (AUD, NZD, or GBP). Payments process through Stripe with Tap to Pay on iPhone and Stripe Terminal in all three regions. Calendar Closures includes one-tap import of AU, NZ, and UK national public holidays. Support runs in local hours.

OpenChair Pro is capped pricing. AU: $34.95 base + $20 per additional barber, capped at $199/month. NZ: $24.95 base + $20 per additional barber, capped at $199/month. UK: £19.95 base + £10 per additional barber, capped at £99/month. A free tier runs forever for solo barbers with 5 services. Card processing is 1.8% + 30c on Pro (AU; equivalent rates in NZD and GBP). No marketplace commission, no per-SMS line item, and SMS/email/Sparks (AI credits) are included up to clear seat-based caps.

Yes. Calendar Closures includes one-tap import of AU, NZ, and UK national public holidays. State-specific holidays (Victorian Labour Day, NSW Bank Holiday, the various UK regional holidays) you add manually. Closures cascade through your bookings with options to cancel and notify, reassign to a qualified barber, or keep on the calendar with a flag.

Walk-in queue is a core feature on every plan. Customers scan a QR at the door or tap the walk-in link on your storefront, choose a service, optionally pick a barber, and join the queue with a live wait estimate. Your team sees the queue beside pre-booked appointments on the same calendar. The customer ahead of them gets a "you're next" SMS automatically, so they can step out for a coffee without losing their spot. Walk-ins and bookings share one calendar. No more sticky notes on the mirror.

Yes. Recurring series appointments let you book a client's next ten cuts at checkout. Every two weeks, every three, every Saturday at 10. The series schedules itself around your roster, skips closed days, and rolls forward automatically. The client gets one confirmation up front and reminders before each cut. For barbers, this is the membership story without the membership tier: locked-in regulars without the admin.

Commission tracking on Pro lets you set custom split rules per barber, per service, and per product. A senior barber on 60% cuts and 20% retail, a junior on 40% and 15%. OpenChair calculates earnings automatically on each booking and shows each barber their own report. The owner sees a consolidated commission dashboard in Intelligence. Works for employee, contractor, and chair-rental arrangements.

Yes. Each barber has their own colour-coded column on the shared calendar with their own services, schedule, and pricing. Employees, contractors, chair-renters: the structure works the same way. Each barber controls their own bookable hours and service menu. The owner runs the shop's storefront, walk-in queue, and front desk. Each barber sees their own bookings and earnings. The owner sees the whole shop. No second login, no second app, no second platform.

Yes, but quietly. Tip prompts on Stripe Terminal and online checkout are optional and shown in small dollar amounts, not aggressive percentage chips. Tips are tracked separately from service revenue and roll through to each barber's earnings report. The headline of the checkout flow is the deposit and the commission split, not the tip.

Concierge is an AI chat assistant trained on your shop's bookings, clients, services, revenue, and team. You ask it questions in plain language: "who's overdue for a cut?", "how was Saturday compared to last week?", "who tips best?". It answers with your real data. You can ask it to draft a Reconnect message for clients you haven't seen in six weeks, pull a client's cut history (last fade, last guard, last beard trim), or check tomorrow's walk-in forecast. Concierge runs on your shop's data only, never sees other venues, and stays inside your account.

Yes. Clients can book from your branded storefront without creating an account. After booking, they manage, reschedule, or cancel through secure token links sent by SMS or email. Returning clients can use a lightweight My Bookings view if they want to see their cut history. For barbers, this matters. Most clients don't want another app. They want to text their barber and show up.

Yes. Deposit rules are per-service: fixed amount or percentage, charged at booking via Stripe. Take a deposit on a full-day beard sculpt, on first-time clients, or on any service that's been burned by no-shows before. If a client cancels late or doesn't show, the deposit forfeits according to your cancellation policy. You can also keep card-on-file and run a no-show fee after the fact. Configurable per service, so you're not forcing every $30 fade through a deposit gate.

Payments run through Stripe with Tap to Pay on iPhone and Stripe Terminal for card-present checkout. Calendars sync two-way with Google and Apple, so personal events stay blocked off. Instagram messages land in your unified inbox alongside SMS and email. SMS and email sending are built in. No Twilio or Mailchimp bill on top. If there's a specific integration you rely on, ask before you switch.

Fresha is free up front but takes 20% of every new client booking and adds a card processing margin on top. Timely is strong on simplicity but charges per seat, so costs climb every time you hire. Booksy is strong if you want marketplace discovery (and don't mind paying for it). OpenChair's angle is different: walk-in queue and recurring regulars as first-class features, deposit-protected checkout with commission splits, AI Concierge trained on your shop, branded booking with zero booking commission, and capped pricing. $20 per seat after the base, capped at $199/month no matter how big your team gets.

OpenChair runs in any modern web browser on Mac, PC, or Chromebook, with native iOS and Android apps for phone and tablet. Stripe Terminal handles card-present payments on the front desk. The mobile app is designed for barbers working from the chair: check in a walk-in, take a payment, snap a portfolio photo, all one-thumb. An iPad mounted by the door becomes a walk-in kiosk. The web app is where the owner-side work lives: Intelligence, configuration, the big-screen calendar.

Yes, and migration is free. We pull your client list, service menu, staff, and past appointments out of your existing system and into OpenChair. We support imports from Fresha, Timely, Booksy, Vagaro, and GlossGenius, plus CSV exports from anywhere else. Cut notes and preferences come across where your previous system exposes them. From signup to taking real bookings is usually under a week, even with a full data migration.

Pro includes SMS, email, and AI credit allowances that scale with your team. You get 100 SMS plus 50 per additional seat (capped at 550 per month), 1,000 emails per seat (capped at 10,000), and 500 Sparks per seat for AI features like Concierge and Style Match (capped at 5,000, where 1 Spark equals 1 cent). Overage runs through your Wallet with prepaid balance and auto top-up. No per-SMS line item, no surprise bill at the end of the month.

No. OpenChair is month-to-month by default. Cancel any time from your account, and you take your data with you: client history, cut notes, the full set. Annual billing is available if you want to lock in a discount. Pay for ten months, get twelve. Annual is opt-in, never the default.