Branded storefront
Give clients a direct booking journey centred on the shop's identity, services and policies.
Barbershop management software · Built for AU, NZ & UK
Keep the queue moving. Keep your regulars coming back.
Run walk-ins and booked appointments on one calendar. Set up recurring cuts, keep each client's preferences with their history, and handle deposits, checkout and commission reporting in the same system. On Pro, Smart Replies can Auto-send eligible SMS through dedicated Australian or UK numbers and connected Instagram DMs. Email and booking actions remain review-first.
14-day Pro trial. No credit card required.
From A$34.95 inc GST / NZ$24.95 / £19.95 per active venue. Pro is capped at A$199 inc GST / NZ$199 / £99 per venue. See pricing.
Walk-in queue
4 waitingSaturday · live
22 min wait·2 chairs cutting·Updated 8s ago
- 1MRNext upMarcus R.Skin fade · 30 min · Dre
- 2JT8 minJamal T.Fade + beard · 45 min · Next available
- 3EC22 minEthan C.Skin fade · 30 min · Dre
- 4SP28 minSam P.Hot towel shave · 25 min · Marco
Saturday rush. Tuesday gap.
One shop can have two very different rhythms.
Saturday needs a clear queue alongside booked appointments. Tuesday needs visibility over open chairs and regulars due for their next cut. OpenChair keeps both views connected.
Saturday 11am
Queue: 6 deep · 22 min wait
Walk-ins and bookings share one view
Two-week regular
Marcus · last fade 13 days ago
Next series date is visible
Tuesday 3pm
Chair empty for 90 minutes
Team can review the open time
OpenChair is barbershop management software for operators in Australia, New Zealand and the United Kingdom. It connects walk-in check-in, online booking, recurring appointments, client notes and photos, deposits, checkout, commission reporting and communications. On Pro, Smart Replies can Auto-send eligible SMS through dedicated Australian or UK numbers and connected Instagram DMs. Email and booking actions remain review-first. Pro starts at A$34.95 inc GST / NZ$24.95 / £19.95 per active venue and is capped at A$199 inc GST / NZ$199 / £99 per venue. OpenChair charges zero booking commission on bookings made through an OpenChair storefront; card-processing fees still apply. New venues can start with a 14-day Pro trial.
Walk-ins + booked appointments
Run the queue and the calendar together.
Clients can scan a shop QR code or use the counter kiosk to join the walk-in queue. The team sees queue status alongside booked appointments, while clients can check their position and estimated wait.
- Offer QR or kiosk check-in with service and optional barber choice.
- Show queue position, status and an estimated wait on the client's phone.
- Send a next-up message to the client immediately ahead in the queue.
- Manage walk-ins and booked appointments from a shared operating view.
You're in the queue
Fade LabPosition
4of 4 waiting
~ 28 min·We'll text you when Marco is ready
Booked for
Hot towel shave · 25 min·Marco
- Tap to check in
- Choose service + barber
- Name + phone
- Wait or step out
From OpenChair · Customer queue view
Recurring regulars
Set the cadence your regular chooses.
Create a recurring appointment series for a regular at the cadence you agree together. The operator chooses the dates, service and barber, and can adjust one occurrence without deleting the rest of the series.
- Choose a weekly, fortnightly, monthly or custom cadence.
- Create the series from an operator booking workflow.
- Change or cancel one occurrence while keeping the remaining dates.
- Keep the series visible with the rest of the client's booking history.
Recurring series·Marcus R.
Every 2 weeksService
Skin fade · 30 min·Dre's chair·$35
- Sat 17 May10:00 AMConfirmed
- Sat 31 May10:00 AMReminder set
- Sat 14 Jun10:00 AMReminder set
- Sat 28 Jun10:00 AMReminder set
- + 6 more visitsthrough 11 Oct
From OpenChair · Recurring series
Client notes + photo history
Keep useful context with the client.
OpenChair keeps general client notes, preferences, visit history and private treatment photos close to the client record. The next barber can review the context the team has chosen to capture before the service begins.
- Save general preferences and notes against the client record.
- Keep private before-and-after photos in the treatment history.
- Review previous visits and booked services in one place.
- Use a separate consent workflow before publishing portfolio images.
Client record
Preference note saved
Private photo attached
Previous visit visible
Branded booking + deposits
Keep direct booking centred on your shop.
Your OpenChair storefront can carry the shop's identity, services, photos and booking rules. Clients can book without creating an account, while eligible services can require a deposit or saved-card protection.
- Use a branded storefront and configured custom domain.
- Let clients book without creating an account.
- Apply fixed or percentage deposits and booking policies by service.
- OpenChair charges zero booking commission on bookings made through an OpenChair storefront. Card-processing fees still apply.
fadelab.co
Fade Lab
CutsTeamBook
Cuts. Beard work. Hot towels.
Surry Hills·Open today 9–7
Services
View all →
Skin Fade
30 min
$35
Fade + Beard
45 min
$55
Hot Towel Shave$20 deposit
45 min
$60
Book a chair
From OpenChair · Branded storefront
Checkout + commission reporting
Bring the payment and the performance record together.
OpenChair can apply a collected deposit to the appointment balance, record checkout payments and optional tips, and report commissions from paid services and products. Commission settings support a venue default with per-staff overrides.
- Apply eligible deposits to the balance at checkout.
- Take supported in-person payments and record optional tips.
- Use venue-default commission rates with per-staff overrides.
- Review service and product commission breakdowns from paid checkout.
Checkout·Marcus R.
Tap to PayDeposit applied
Paid at booking · Saturday 17 May
− $20.00
Beard sculpt + hot towel · 45 min
Dre · Chair 1
$90.00
Tip Dre? Optional
No tip
Round up
$2
$5
Service$90.00
Deposit applied− $20.00
To pay now$70.00
From OpenChair · Checkout
Engage + Assistant + reports
Reduce admin without handing over the shop.
Engage keeps supported SMS, email and Instagram conversations together where configured. Assistant uses venue-scoped tools to draft, suggest and surface supported actions, while operator review stays visible. Reports help the owner investigate bookings, sales and team performance.
- Keep supported conversations together where channels are configured.
- Review reply drafts and suggested next steps before sending.
- Approve, reject or take over supported booking actions.
- Use demonstrated reports to review sales, bookings and commissions.
Inbox
All channelsLiam C.2m
Wait time on Saturday morning?
Marcus R.5m
Can I get in tomorrow before work?
Sam P.14m
Booking for a wedding party of 5?
AI suggested reply
Hey Marcus, I've got 7:30am or 8:15am tomorrow with Dre. Your usual skin fade. Reply with one and I'll lock it in.
From OpenChair · Unified inbox
Commercial proof
Know what you are choosing before you switch.
Published pricing, a direct booking model and practical setup help make the operating decision easier to assess.
Web and mobile
Use connected web, iPhone and Android surfaces for supported day-to-day venue work.
Published capped pricing
See regional starting prices, bookable-member charges and a published monthly venue cap.
Founder setup help
Plan service, queue, team and booking configuration with a founder, based on the shop's needs.
Founder-led setup
Set up with a founder.
We can help configure your service menu, deposits, walk-in flow, barber columns and recurring appointments. Migration scope depends on the fields, format and quality of the export from your current platform.
Service menuWalk-in queueCommission settingsRecurring appointments
14-day Pro trial. No credit card required.
See how we compare
Compare the evidence that matters to your shop.
Review workflow scope, regional pricing and booking models using maintained comparison pages and source links.
Common questions
What barbershop owners ask before switching.
What is barbershop management software?+
Barbershop management software connects the shop's walk-in queue, appointment calendar, client history, payments, team settings and reporting. OpenChair is built for operators in Australia, New Zealand and the United Kingdom and supports both booked and walk-in-led ways of working.
Can OpenChair handle walk-ins and appointments together?+
Yes. Operators can manage the walk-in queue beside booked appointments in the same shop workflow. The queue shows who is waiting and lets the team start, complete or mark a walk-in as a no-show while the appointment calendar remains visible.
How does the walk-in queue work?+
Clients scan a QR code, use a counter kiosk or open the shop's walk-in link, then choose a service and optionally a barber. They receive a live queue status and estimated wait, and the client immediately ahead can receive a configured next-up SMS.
Can I create recurring bookings for regular clients?+
Yes. An operator can create a recurring appointment series with a weekly, fortnightly, monthly or custom cadence and an end condition. One occurrence can be changed or cancelled without deleting the remaining series, and each occurrence is checked for conflicts.
Can barbers save haircut notes and client photos?+
Yes. Client records can keep general notes, preferences, visit history and private treatment photos together. Photos remain private unless an operator uses the separate consent and portfolio-promotion workflow.
How do deposits, tips and checkout work?+
OpenChair supports fixed or percentage deposits, basic no-show card protection and customer-facing booking policies. At checkout, the operator can apply an eligible deposit, take a supported payment and record an optional tip. Card-processing fees depend on the plan and region.
Does OpenChair calculate barber commissions?+
Yes. Commission tracking supports a venue-default rate with per-staff overrides. OpenChair calculates commission from paid checkout items, provides service and product breakdowns, and lets staff view their own earnings while owners review the shop report.
What does OpenChair Assistant do for barbershops?+
OpenChair Assistant is a Pro, venue-scoped operator chat. It can answer supported questions, surface reports and prepare drafts or proposed actions for review. It does not book or message clients without the required operator or customer action gate.
How much does OpenChair cost, and does it charge booking commission?+
OpenChair Pro starts at A$34.95 inc GST, NZ$24.95 or £19.95 per active venue, including the first bookable team member. Additional bookable members are A$20 inc GST, NZ$20 or £10, with monthly venue caps of A$199 inc GST, NZ$199 or £99. OpenChair charges zero booking commission on bookings made through an OpenChair storefront; card-processing fees still apply.
Can OpenChair help me move from another barbershop system?+
OpenChair can help plan the move using exports your current provider makes available. Before work starts, the team confirms the supported fields, responsibilities and review steps. Migration scope depends on the fields, format and quality of the source export.
Still working through it? The fastest way to know if OpenChair fits your shop is to try it.
14-day Pro trial. No credit card required. Cancel any time.