Team calendar
Manage staff availability, recurring bookings, processing time, waitlists, and day-to-day appointment changes from one calendar.
Hair salon management software · AU, NZ & UK
Hair salon software built to keep every chair working.
OpenChair connects colour-aware scheduling, client context, direct booking, communications, payments and reporting. It helps your team use eligible processing time, respond to cancellations and prepare the next step without giving up control. On Pro, Smart Replies can Auto-send eligible SMS through dedicated Australian or UK numbers and connected Instagram DMs. Email and booking actions remain review-first.
14-day Pro trial. No credit card required.
From A$34.95 inc GST / NZ$24.95 / £19.95 per active venue. Pro is capped at A$199 inc GST / NZ$199 / £99 per venue. See pricing.
Waitlist match
4 fitProcessing window
10:45 – 11:20·Sarah's chair·35 min
- MLDeposit on fileMei L.Toner + blow dry
- HPVIPHannah P.Express colour
- ORNewOlivia R.Toner only
The revenue leak
Your calendar is busier than it looks.
Hair salons do not lose revenue in one obvious place. It leaks through processing gaps, late cancellations, empty columns, forgotten regulars, and client details the team has to chase.
Processing window
10:45-11:20
Bookable for compatible services
Cancellation
2:30 PM colour refresh
Best waitlist matches ready
Lapsed regular
Not seen in 10 weeks
Reconnect message drafted
OpenChair for hair salons is hair salon management software for Australia, New Zealand and the United Kingdom. It connects colour-aware scheduling, eligible processing availability, waitlist recovery, formulas, photos, branded booking, deposits, communications and reporting. On Pro, Smart Replies can Auto-send eligible SMS through dedicated Australian or UK numbers and connected Instagram DMs. Email and booking actions remain review-first. Pro starts at A$34.95 inc GST, NZ$24.95 or £19.95 per active venue and is capped at A$199 inc GST, NZ$199 or £99 per venue. OpenChair charges zero booking commission on bookings made through an OpenChair storefront. Card-processing fees still apply.
Processing Gaps
Use eligible processing time without losing sight of the service.
Colour services can include active work, eligible processing time, and cleanup. OpenChair keeps the full appointment intact while making configured processing windows available for compatible work.
- Core processing-time scheduling is available on all plans.
- Choose whether eligible windows are internal-only or bookable online.
- Pro adds smart recovery overlays and operator-led gap offers.
SarahAll statuses
Friday, 13 May
Sarah
10:00 AM
Priya N.
Colour refresh · 2h · 35 min processing
Processing · 35 min open
10:45 AM
Hannah P.
Toner · 35 min · Slotted into processing
12:00 PM
Olivia R.
Cut + style · 45 min
From OpenChair · Calendar with processing window
Waitlist recovery + Reconnect
Respond to a new gap with suitable options.
When time opens up, OpenChair can surface suitable waitlist and lapsed-client candidates, prepare the outreach, and keep the operator in charge of who receives an offer.
- Review suitable waitlist candidates for the opening.
- Send or skip each gap offer from the calendar or waitlist workflow.
- Use configurable Reconnect waves for inactive clients.
Recovery offer
DraftedCancellation
2:30 PM·Colour refresh·Sarah's chair
ToMLMei L.Top match · 9 visits
Hi Mei, a 2:30 colour just opened up with Sarah today.
Want it? Reply YES and we'll lock you in.
From OpenChair · Recovery offer
Client memory
Every formula, photo, and preference in one place.
Hair clients do not start from zero each visit. OpenChair keeps formulas, treatment photos, notes, allergies, preferences, and visit history attached to the client record.
- Store formula details, technique, developer, processing time, and notes.
- Keep treatment photos private unless approved for portfolio use.
- Give staff chair-side context before the client sits down.
Client record·Priya N.
Regular · 14 visitsPPD allergy·Patch test 12 Mar 2026
Formula
6N + 7G (30g + 30g)
20 vol · 35 min
Technique
Pulled mids only. Glossed roots last visit.
Treatment photos (3)
Private
From OpenChair · Client record
Style Match
Capture what the client wants before the team responds.
Style Match guides photo-led service discovery. Clients share their current hair, inspiration, and intent. OpenChair recommends a service with a confidence score or hands the enquiry to the salon with the session context attached.
- Clients upload current and inspiration photos before they book.
- Recommendations stay within services the salon offers.
- Confidence helps the client and team understand when review is needed.
- Uncertain or consultation-led requests hand off to the inbox.
Style Match
PRO
Analysing style…
Matching face shape, hair texture, and inspo
Client selfie
Inspo photo
Style recommendations
1
Lived-in Balayage
2
Money Piece Highlights
3
Textured Layers
Mapped to service
Balayage + Cut & Blow-dry
3h · $295
Added to booking notes
From OpenChair · Style Match in the booking flow
Branded booking + deposits
Give clients a direct booking path with clear protection.
Your OpenChair storefront can carry the salon's domain, identity, services, photos, and booking rules. Clients can book without creating an account, while eligible services can require a deposit or saved-card protection.
- Use a branded storefront and configured custom domain.
- Let clients book without creating an account.
- Apply fixed or percentage deposits and booking policies by service.
- OpenChair charges zero booking commission on bookings made through an OpenChair storefront. Card-processing fees still apply.
bloomandfoil.com
Bloom & Foil
ServicesAboutBook
Hair, made to live in.
Surry Hills·Open today 9–6
Services
View all →
Cut & Blow Dry
45 min
$85
Colour Refresh
2 hr
$180
Balayage$50 deposit
3 hr
$260
Book now
From OpenChair · Branded storefront
Assistant + Engage
Let AI handle the routine. Keep judgement with the team.
On Pro, Smart Replies can Auto-send eligible SMS replies through a dedicated number in Australia or the United Kingdom and connected Instagram DMs where configured. Assistant, email replies and booking actions remain review-first.
- Ask supported questions about bookings, clients, gaps, and follow-up.
- Set eligible routine replies to Draft or Auto-send.
- Escalate uncertain conversations and booking changes to the team.
- Approve, reject, or take over supported booking actions.
- Assistant does not book or message clients without action gates.
Inbox
All channelsMia T.2m
Can you do this colour?
Hannah P.5m
What time Thursday?
Olivia R.12m
Pricing for foils?
AI suggested reply
Hi Hannah, I have Thursday 11am or 2:30pm, both 45 min with Sarah. Let me know which works!
From OpenChair · Unified inbox
Connected salon essentials
The rest of the operating day stays connected.
OpenChair connects the client experience, chair-side records, gap recovery, payments, messaging, and owner reporting in one salon-specific workflow.
Checkout and commissions
Connect deposits, in-person checkout, tips, payment records, and commission reporting to the services the team delivers.
Intelligence
Review bookings, sales, deposits, staff performance, retention, waitlist recovery, and campaign performance in demonstrated reports.
Forms and records
Keep consultation forms, waivers, patch tests, notes, formulas, treatment photos, and visit history close to the client record.
See how we compare
Compare the evidence that matters to your salon.
Review workflow scope, regional pricing and booking models using maintained comparison pages and source links.
Founder-led setup
Plan the move around the way your salon works.
A founder can help review your service structure, deposits, processing time, team columns and booking rules. Migration scope depends on the fields, format and quality of the export from your current platform.
Service mapDepositsColour workflowsRebooking rules
14-day Pro trial. No credit card required.
Common questions
What hair salon owners ask before switching.
Which countries does OpenChair support for hair salons?+
OpenChair serves hair salons in Australia, New Zealand and the United Kingdom, with regional pricing in AUD, NZD and GBP.
How much does hair salon software cost?+
OpenChair Pro starts at A$34.95 inc GST, NZ$24.95 or £19.95 per active venue, including the first bookable team member. Additional bookable members are A$20 inc GST, NZ$20 or £10, with monthly venue caps of A$199 inc GST, NZ$199 or £99. OpenChair charges zero booking commission on bookings made through an OpenChair storefront. Card-processing fees still apply.
How does OpenChair handle colour processing time?+
Processing Gaps lets salons define eligible processing windows inside colour services while keeping the full appointment intact. Core processing-time scheduling is available on all plans. Pro adds smart recovery overlays and advanced gap workflows.
Can OpenChair help fill salon cancellations?+
OpenChair can surface suitable waitlist and lapsed-client candidates for an opening and prepare outreach. The operator reviews the options and chooses whether to send or skip each offer. Reconnect supports configurable multi-wave follow-up for inactive clients.
Can I take deposits for high-value colour services?+
Yes. Salons can configure fixed or percentage deposits by service and show booking policies during online booking. No-show card protection is also available for eligible rules, with explicit client consent.
Can clients book without creating an account?+
Yes. Clients can book through a branded OpenChair storefront without creating an account. Secure links let them manage, reschedule or cancel the booking afterwards, subject to the salon's policies.
Does OpenChair store colour formulas and treatment photos?+
Yes. Client records can keep colour formulas, technique, developer, processing time, notes, treatment photos and visit history together. Portfolio publication uses a separate consent workflow.
How does Style Match work for hair salon bookings?+
Style Match lets clients share current and inspiration photos, then recommends a service from the salon's catalogue with a confidence score. If the request needs review, the enquiry is handed to the salon with the captured context instead of booking autonomously.
How does OpenChair Assistant work for a hair salon?+
OpenChair Assistant is a venue-scoped operator chat with read-only tools and risk-tiered pending actions. It can draft, suggest and surface supported next steps, but it does not book or message clients without customer or operator action gates.
Can I move my clients, services and booking history from another platform?+
A founder can help plan the move around your salon's services, team, processing time, deposits and booking rules. The supported migration scope depends on the fields, format and quality of the export from your current platform.
Still working through it? The fastest way to know if OpenChair fits your salon is to try it.
14-day Pro trial. No credit card required. Cancel any time.