Connected capacity
Coordinate technicians, pedi chairs, manicure tables and service requirements in the booking workflow.
Nail salon management software · Built for AU, NZ & UK
Nail salon software built to keep every chair and table working.
Run appointments and walk-ins on one calendar. Schedule technicians with the right pedi chair or manicure table. Keep polish formulas, finished-set photos, add-ons, deposits and rebooking context together.
No credit card required. Zero booking commission on bookings made through your OpenChair storefront. Card-processing fees still apply.
Pro starts at A$34.95 inc GST / NZ$24.95 / £19.95 per active venue, including the first bookable team member. Monthly venue caps apply. See pricing.
The floor coordination problem
A nail booking needs more than an empty diary slot.
The technician, chair or table, service choices, client history and payment rules need to line up around the same visit. OpenChair keeps those requirements connected to the booking.
Pedi chair
Already allocated
Conflicting capacity excluded from booking
Walk-in queue
Live wait estimate
Booked appointments stay in the same floor view
Last set
Formula + photo saved
Visit context ready for the technician
OpenChair is nail salon management software for operators in Australia, New Zealand and the United Kingdom. It connects appointments and walk-ins with technician scheduling, bookable pedi chairs and manicure tables, service combos, linked add-ons, polish formulas, finished-set photos, deposits, checkout, communications, reporting and operator-reviewed AI workflows. Pro starts at A$34.95 inc GST / NZ$24.95 / £19.95 per active venue and is capped at A$199 inc GST / NZ$199 / £99 per venue. OpenChair charges zero booking commission on bookings made through an OpenChair storefront. Card-processing fees still apply.
Technicians + resources
Protect the chair as well as the technician.
A free technician does not create a slot when every pedi chair is occupied. On Pro, link services to chairs, manicure tables, lamps or other shared equipment. OpenChair checks the required staff and resource capacity before offering the time.
- Configure chairs, tables, lamps and other shared equipment as resources.
- Link each service to the resource type it requires.
- Check eligible staff and required resource capacity together.
- Keep the resulting appointment on the shared calendar.
Capacity check
Pedi chair already allocated
Conflicting slot excluded
Eligible technician still visible
Walk-ins + appointments
Keep walk-ins and appointments on one floor view.
Clients can scan a QR code, use the counter kiosk or open your walk-in link. They choose a service, optionally choose a technician and see a live wait estimate. Your team manages the queue beside booked appointments.
- Offer customer-phone, QR and counter-kiosk check-in.
- Show a live wait estimate before the client joins.
- Let clients optionally choose a preferred technician.
- Send the configured next-up SMS to the client immediately ahead.
Queue status
Service selected
Live estimate shown
Next-up message configured
Combos + booking options
Capture the full service before the client arrives.
Publish a manicure-and-pedicure combo as one menu choice, then expand it into ordered services on the booking. Offer removal, nail art and upgrades as optional or required booking choices, with the configured duration and price carried into the booking.
- Create a bookable combo from two or more active services.
- Set the combo price and order of its service line items.
- Link optional or required booking choices to a primary service.
- Review Pro catalogue and aggregate-pattern suggestions before configuring what clients see.
Booking review
Manicure + pedicure selected
Removal option reviewed
Configured price carried through
Polish formulas + photos
Bring the last set back to the chair.
Keep the client's polish formula, brand, shade code, layers, lamp notes, finished-set photos and visit history together. Private treatment records stay separate from public portfolio work, which requires its own consent workflow.
- Save a private, per-visit polish formula on Pro.
- Link hands or feet placement, layers, brand, shade and lamp notes.
- Keep finished-set photos with the booking and client record.
- Turn consented work into a nail-look gallery with a booking hand-off.
Last-set context
Formula linked to visit
Finished-set photo ready
Portfolio consent kept separate
Rebooking + direct checkout
Make the next visit easier to secure.
Offer the next appointment after checkout, create an operator-managed recurring series when it suits the client, and use configurable rebooking or Reconnect messages when a client is due or has stopped returning.
- Offer a choice of suitable future appointments after checkout.
- Create recurring series with a chosen cadence and end condition.
- Check each series occurrence for conflicts before it is created.
- Use a branded storefront with deposits and zero OpenChair booking commission. Card-processing fees still apply.
Next visit
Future times offered
Series conflicts reviewed
Follow-up stays configurable
Assistant + Engage + Reports
Let AI prepare the admin. Keep the team in control.
OpenChair Assistant uses venue-scoped context and tools to answer supported questions, surface reports and prepare replies, follow-up or proposed booking actions. Smart Replies and other AI-assisted workflows create drafts for review.
- Review AI-drafted replies and suggested next steps before sending.
- Approve, reject or take over supported booking actions.
- Keep supported conversations together where channels are configured.
- Use demonstrated reports to investigate sales, deposits and commission performance.
Operator review
Reply draft prepared
Suggested action awaiting review
Customer contact stays gated
Commercial proof
Know what you are choosing before you switch.
Connected capacity, client-ready context, protected checkout and practical setup help make the operating decision easier to assess.
Client-ready context
Keep polish formulas, visit history and private finished-set photos close to the appointment.
Protected checkout
Connect deposits, supported payments and commission reporting to paid services and products.
Founder setup help
Plan services, resources, booking choices and rebooking workflows around the way your salon runs.
Founder-led setup
Plan the setup around the way your salon works.
We can help configure your services, chairs and tables, booking choices, deposits and rebooking workflows. Migration scope depends on the fields, format and quality of the export from your current platform.
Chair + table mapCombo + option setupDeposit rulesRebooking workflow
14-day Pro trial. No credit card required.
See how we compare
Compare the evidence that matters to your salon.
Review workflow scope, regional pricing and booking models on maintained comparison pages with source links.
Common questions
What nail salon owners ask before switching.
What is nail salon management software?+
Nail salon management software connects appointments, walk-ins, technicians, shared chairs and tables, client records, checkout, communications and reporting. OpenChair is built for nail salons in Australia, New Zealand and the United Kingdom and adds operator-reviewed AI workflows to help prepare routine admin.
Can OpenChair schedule pedi chairs and manicure tables?+
Yes. On Pro, chairs, manicure tables, lamps and other shared equipment can be configured as bookable resources and linked to the services that need them. OpenChair checks eligible staff and required resource capacity before offering a slot, helping prevent the same resource being allocated twice.
Can clients book a manicure and pedicure together?+
Yes. A venue can create a bookable combo from two or more active services, set its price and publish it in the storefront menu. When booked, OpenChair expands the combo into ordered service line items and validates the configured staff and resource requirements through the normal booking flow.
Can OpenChair manage walk-ins and appointments together?+
Yes. Clients can join through a QR code, a counter kiosk or the salon's walk-in link, choose a service and optionally a technician, then see a live wait estimate. Operators manage the queue beside the appointment calendar, and the client immediately ahead can receive a configured next-up SMS.
Can I offer removal, nail art and upgrades during online booking?+
Yes. You can link optional or required booking choices to a primary service and set selection rules for the client. Pro can suggest catalogue links using service compatibility and aggregate booking patterns, but the venue reviews and configures what appears. The current suggestion engine is deterministic, not generative AI.
Does OpenChair keep polish formulas and finished-set photos?+
Yes. The Pro Polish Formula Library stores per-visit layers, brand, shade code, application details, lamp notes and wear outcomes with the client and booking. Private treatment photos use a separate record, while public portfolio publishing requires its own consent workflow. Consented nail looks can carry inspiration into a new booking.
Can OpenChair help clients rebook infills and regular services?+
Yes. The team can offer a new appointment after checkout or create a recurring series with a chosen cadence and end condition. Configurable rebooking and Reconnect messages can follow up with due or inactive clients. Operators review the booking plan and each series occurrence is checked for conflicts.
How do deposits, checkout, tips and commission tracking work?+
OpenChair supports fixed or percentage deposits and eligible saved-card booking protection by service. At checkout, operators can apply an eligible deposit, take a supported payment and record an optional tip. Commission reporting uses paid service and product line items with a venue default and supported staff overrides; it is not a payroll or booth-rent system.
What does OpenChair Assistant do for a nail salon?+
OpenChair Assistant is a Pro, venue-scoped operator chat. It can answer supported questions, surface reports and prepare replies, follow-up or proposed booking actions. Customer contact and booking changes stay behind customer or operator action gates, so the team controls what happens next.
How much does OpenChair cost, and does it charge booking commission?+
OpenChair Pro starts at A$34.95 inc GST, NZ$24.95 or £19.95 per active venue, including the first bookable team member. Additional bookable members are A$20 inc GST, NZ$20 or £10, with monthly venue caps of A$199 inc GST, NZ$199 or £99. OpenChair charges zero booking commission on bookings made through an OpenChair storefront. Card-processing fees still apply.
Still working through it? The fastest way to know if OpenChair fits your salon is to try it.
No credit card. Full Pro features. Cancel any time.