Venue & Settings
Appointment Locations
Let a solo provider offer bookings from up to three addresses, assign open days to each location, and snapshot the address onto bookings.
Last updated 8 July 2026
Appointment Locations
Booking locations let a solo provider offer appointments from more than one address without creating separate venues.
TL;DR
- Booking locations are PRO-only and available to venues with exactly one active bookable provider.
- Manage locations from Settings > Booking > Online booking > Appointment locations.
- Assign each open day to a location in Operating hours.
- Existing bookings keep the location snapshot captured when the booking was created or rescheduled.
Availability
Booking locations are available on PRO for venues with exactly one active bookable provider. If the venue has no bookable provider, more than one active bookable provider, or is on Free, the locations card is read-only and explains what to change.
Add A Location
- Go to Settings > Booking > Online booking.
- Open Appointment locations.
- Add a name, address, suburb, postcode, country, and optional customer directions.
- Choose the visibility mode.
- Save the location.
Each eligible venue can have up to three active booking locations. The primary location is created from the venue address and cannot be archived.
Assign Days
Use Venue details > Opening hours to choose which location applies to each open day. When more than one location is active, every open day needs a location before the schedule can be saved.
Customers only see slots for the location assigned to the provider's roster on that day. If the assigned location changes later, existing bookings keep the location snapshot captured when the booking was created or rescheduled.
Visibility Modes
- Full address public: customers see the full address before booking.
- Suburb public, full after booking: customers see suburb-level detail before booking and the full address after confirmation.
- Hidden until approval: reserved for future approval-mode work and cannot be enabled yet.
Notifications And Calendar
Booking confirmations, acknowledgements, reminders, reschedule confirmations, reconfirmation emails, manage-booking pages, iCal calendar exports, web calendar detail, and mobile booking detail use the booking's saved location snapshot. Archived locations remain visible on existing bookings but stop appearing on new availability.