Booking Locations

Booking locations let a solo provider offer appointments from more than one address without creating separate venues.

Availability

Booking locations are available on PRO for venues with exactly one active bookable provider. If the venue has no bookable provider, more than one active bookable provider, or is on Free, the locations card is read-only and explains what to change.

Add A Location

1. Go to Settings > Venue identity.
2. Open Booking locations.
3. Add a name, address, suburb, postcode, country, and optional customer directions.
4. Choose the visibility mode.
5. Save the location.

Each eligible venue can have up to three active booking locations. The primary location is created from the venue address and cannot be archived.

Assign Days

Use Operating hours on the same settings page to choose which location applies to each open day. When more than one location is active, every open day needs a location before the schedule can be saved.

Customers only see slots for the location assigned to the provider's roster on that day. If the assigned location changes later, existing bookings keep the location snapshot captured when the booking was created or rescheduled.

Visibility Modes

• Full address public: customers see the full address before booking.
• Suburb public, full after booking: customers see suburb-level detail before booking and the full address after confirmation.
• Hidden until approval: reserved for future approval-mode work and cannot be enabled yet.

Notifications And Calendar

Booking confirmations, acknowledgements, reminders, reschedule confirmations, reconfirmation emails, manage-booking pages, iCal calendar exports, web calendar detail, and mobile booking detail use the booking's saved location snapshot. Archived locations remain visible on existing bookings but stop appearing on new availability.