Product evaluation guide
Fresha publishes subscription plans alongside direct booking, a consumer Marketplace, integrated payments, marketing and salon operations tools. This guide puts those published details beside selected OpenChair capabilities and questions to test. Similar category labels do not establish equivalent workflows, availability or cost.
OpenChair prepared this page and is a competing software provider. It is not independent advice. OpenChair is not affiliated with, sponsored by or endorsed by Fresha.
Products, prices, taxes, features, eligibility and terms can change and can vary by country, plan and contract. Statements about Fresha below are narrow summaries of the linked official provider pages, not independent product testing. Those sources were checked on 14 August 2026and this page is scheduled for review by 14 September 2026.
Fresha localises prices and fees by market. This guide does not present a combined Fresha cost or assume that optional add-ons are required. Confirm currency, tax, eligibility, selected add-ons and transaction-specific fees directly with Fresha.
The products are not feature-for-feature substitutes. OpenChair does not currently provide Fresha's consumer Marketplace, inbound voice AI Concierge, WhatsApp messaging, online retail-product store, custom permission builder, payroll or pay runs, or raw-data connector. Compare those workflows separately where they matter.
Confirm any detail that matters to your decision directly with Fresha, and retain the quote, plan table and terms you rely on.
Competitor and product names are used only to identify the provider being considered and may be trademarks of their respective owners.
OpenChair's column is grounded in the shipped capability manifest and public pricing configuration. Every Fresha statement links to the official source used for that row. Neither column establishes feature parity.
OpenChair
Published Free and Pro pricing for Australia, New Zealand and the UK, with a Pro cap per venue and optional annual billing.
Fresha
The official page publishes an Independent monthly plan, Team pricing per bookable team member and custom Enterprise rates.
Compare fairly
Compare the same country, tax treatment, venue count, bookable team and billing period.
OpenChair
Monthly billing by default, with optional annual billing. Cancellation stops renewal at the end of the paid term; refunds apply only where required by the agreement, order terms or law.
Fresha
Fresha's pricing FAQ states there is no minimum commitment or long-term contract and that the monthly subscription can be cancelled at any time.
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Confirm notice periods, renewals, refunds, minimum terms and post-cancellation access in writing.
OpenChair
Direct booking links and storefront SEO controls, with 0% booking commission on bookings made through an OpenChair storefront; card-processing fees apply.
Fresha
Fresha states that direct bookings from clients not acquired through its Marketplace and returning Marketplace clients do not attract its Marketplace new-client fee. It separately describes a one-time fee, subject to the locally displayed rate, minimum and eligibility rules, when a brand-new client discovers the business through Fresha Marketplace.
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Separate direct bookings from marketplace, promoted-placement, affiliate and first-visit acquisition charges.
OpenChair
On Pro, email campaigns and, where supported by country, SMS campaigns are available; New Zealand venues are email-only. Pro also includes client audiences, automation, aftercare and reconnect workflows, with Smart Replies limited to supported channels and regions.
Fresha
The official pages list automated campaigns, referrals, promotions, marketing email allowances and automated appointment notifications.
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Compare included messages, overages, consent controls, two-way messaging, attribution and automation approval rules.
OpenChair
No-account-required booking through a venue-branded storefront, embeddable booking surfaces and custom-domain support on Pro.
Fresha
Fresha lists direct booking links plus Facebook, Instagram and Google booking, and separately offers booking through its client app and Marketplace.
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Test the live mobile journey, required client account, venue branding, embed options and domain ownership.
OpenChair
Resources, processing gaps, split-provider booking, booking approval, recurring series and waitlist gap-matching workflows.
Fresha
Its published feature set includes calendar scheduling, resources, waitlists, group bookings, and processing and finishing times.
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Test your actual services, staff rules, rooms, equipment, processing time and cancellation scenarios.
OpenChair
Deposits, no-show cards, online wallet payments, Stripe Terminal and Tap to Pay, with published all-in processing rates by plan.
Fresha
Fresha's official plan comparison lists point of sale, online and in-person payments, upfront payments and no-show controls. Transaction and service charges vary by market and payment method; this row does not estimate total payment cost.
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Compare domestic, online, keyed, international and hardware rates plus payout timing, disputes and refunds.
OpenChair
Retail and professional-use stock, supplier orders, stocktakes, service-product usage and profitability reporting.
Fresha
Retail and inventory, an online product store, point of sale, gift cards, packages and memberships appear in Fresha's published plan comparison.
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Check product caps, multi-location stock, purchase orders, barcode workflows, professional-use consumption and exports.
OpenChair
Roles and permissions, rosters, commissions, timeclock, timesheets, staff levels and multi-venue team controls.
Fresha
Fresha's official materials list multiple calendars, permissions, commissions, wages and pay runs, timesheets, and staff-specific pricing and duration. Enterprise is positioned for businesses with more than 20 team members.
Compare fairly
Test role boundaries, payroll hand-off, renter models, commissions, service permissions and cross-location staff.
OpenChair
Pro Smart Replies with configurable Auto-send for eligible SMS through dedicated Australian or UK numbers and connected Instagram DMs, plus review-first Assistant and booking actions.
Fresha
Fresha describes AI Concierge as an optional add-on that answers inbound calls and messages and can book, reschedule or cancel appointments in Fresha, subject to its settings and availability. This is not equivalent to OpenChair's text-based Smart Replies and review-first booking actions.
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Ask what is generally available, what costs extra, what can act automatically, what needs approval and what is logged.
OpenChair
The currently shipped workflow is a support-managed service-menu import request. It does not itself import or alter data; do not assume clients, appointments, balances, products, payments or historical records can be imported unless OpenChair confirms a separate scope in writing.
Fresha
Fresha's current help materials describe permission-controlled client-list exports in CSV or Excel and filtered appointment exports in PDF, CSV or Excel. Stored payment-card details cannot be exported or transferred. Confirm the exact fields, date range and account access that apply.
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Agree the fields, formats, privacy controls, responsibilities, validation and historical-data access before committing.
How to use this table
Treat each row as a question for both providers, not a winner badge. Open the cited source, confirm the applicable market and plan, and ask for any decision-critical answer in writing before signing.
OpenChair capabilities to test
We are confident about the areas we have built deeply. Review the published product information and test these workflows against your own requirements.
Published regional pricing, per-venue caps and zero booking commission on OpenChair storefront bookings; card-processing fees apply.
Review OpenChair pricingA venue-branded online storefront, with custom-domain support on Pro, keeps the booking journey centred on your business.
Explore online bookingDeposits, bookable resources, processing gaps, waitlist matching and earlier-availability workflows are designed around appointment-based venues.
Explore smart schedulingOn Pro, Smart Replies can Auto-send eligible SMS through dedicated Australian or UK numbers and connected Instagram DMs under operator-set rules. Assistant and booking actions remain review-first. Auto-sends and booking decisions are logged for audit.
Explore OpenChair AssistantMigration depends on the exports and formats available from your current provider. Confirm the scope before committing to a cut-over.
Ask Fresha which records can be exported, in which formats, for which date ranges and with what permissions or limitations. Preserve the original exports.
The shipped workflow is a support-managed service-menu import request. Any broader scope must be assessed and confirmed separately in writing before making a migration commitment.
If a scope is agreed, configure services, staff, booking rules, deposits, availability and storefront branding, then validate the supported imported records before accepting live bookings.
If a cut-over is agreed, preserve access to required historical records, update booking links deliberately, and verify the first live bookings, messages and payments.
OpenChair may be evaluated alongside Fresha. The products are not feature-for-feature substitutes. OpenChair does not currently provide Fresha's consumer Marketplace, inbound voice AI Concierge, WhatsApp messaging, online retail-product store, custom permission builder, payroll or pay runs, or raw-data connector. Compare those workflows separately where they matter. Compare the same country, tax basis, venue and team scenario, required add-ons, transaction and usage charges, and migration scope.
Use the same venue profile, country, tax basis, billing period, team size, locations and service mix. Separate base-plan inclusions from optional add-ons and usage or transaction fees. Compare actual workflows, channels, permissions, automation authority, exports and support rather than relying on similar category labels.
OpenChair checked the linked official sources on 14 August 2026 and scheduled the comparison for review by 14 September 2026. Provider information can change sooner, so confirm decision-critical details directly and keep a copy of the quote or terms you rely on.
OpenChair's currently shipped migration workflow is a support-managed service-menu import request. It does not automatically import or alter data. Do not assume clients, appointments, balances, products, payments or historical records can be imported unless OpenChair confirms a separate scope in writing after assessing the exports Fresha makes available.
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Test the product against your own requirements and ask us for written clarification wherever you need it.
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