Ask supported questions about your venue, prepare replies and follow-up, and review proposed booking actions. Assistant uses venue-scoped tools and keeps customer contact and booking changes behind the relevant action gates.
Venue-scoped tools · Review before customer contact · Web and mobile · Sparks included on Pro
OpenChair Assistant is the Pro operator-facing AI workspace inside OpenChair. It uses venue-scoped, read-only tools to answer supported questions, prepare drafts and surface proposed next steps for bookings, client communication and follow-up. It does not book or message customers without the relevant customer or operator action gate.
Assistant brings context and drafting into the workflow while the operator keeps control of customer contact and booking changes.
Assistant uses supported, venue-scoped tools for booking, client, service, team and reporting context. Each answer depends on the data and tool available for that question.
Prepare single-client outreach, inbox reply drafts, no-show follow-up, review requests and win-back messages, then inspect and edit the result before the next step.
Assistant can surface waitlist or lapsed-client candidates and prepare outreach. Your team reviews the audience and chooses whether to send, change or skip it.
Supported reschedule, cancellation and booking-conversation actions remain pending for an authorised operator to approve, reject or take over. Production autonomous booking modes are disabled.
Business Memory separates customer-safe facts from internal-only knowledge. Customer-facing drafts can use the safe facts and your configured voice without exposing internal notes.
Risk-tiered pending actions, trace steps, persisted web and mobile sessions, AI settings and pause controls make the workflow reviewable rather than invisible.
Follow the connected workflow without turning this page into a second feature index.
See how this feature applies to your specific business.
Start a 14-day Pro trial with no credit card and test supported questions, drafts and action reviews with your venue workflow.
Start your 14-day Pro trial