Team
My Hours (Staff Time-Clock Self-Service)
Last updated 19 May 2026
My Hours (Staff Time-Clock Self-Service)
Each staff member's personal view of their own time-clock shifts — period totals, shift detail, correction-request shortcut. Read-only; corrections are made by an owner or manager.
Where to find it — Web: Sidebar → Manage → Team → My Hours. Mobile: More → Timeclock. The link only appears when your venue has time-clock enabled.
TL;DR
- Personal view of your own time-clock shifts.
- Four periods: This week, Last week, This fortnight, Last fortnight.
- Per-shift detail with clock-in / clock-out / breaks / net hours / notes.
- Read-only — Request Correction button copies a pre-filled message for your manager.
- All plans (requires time-clock enabled on the venue).
What you see
The main view shows:
| Element | What it does |
|---|---|
| Period selector | This week / Last week / This fortnight / Last fortnight (week starts Monday in venue timezone) |
| Per-shift cards | Date, clock-in → clock-out time, break minutes, net hours |
| Status badges | Live "in progress" dot for active shifts; "Voided" badge + strikethrough for void entries |
| Total footer | Sum of net minutes across all shifts in the period |
| Live "Updated Xm ago" | Auto-refreshes every 60 seconds |
Net hours = (clock-out − clock-in) − break minutes.
Period selector
Four periods to switch between, week starts Monday in your venue's timezone:
| Period | Window |
|---|---|
| This week | Monday this week → today |
| Last week | Monday last week → Sunday last week |
| This fortnight | This week + last week |
| Last fortnight | The fortnight before this fortnight |
Use arrow keys (← / →) to cycle on web. Tap to switch on mobile.
Shift detail sheet
Tap any shift card to open the detail sheet:
- Full clock-in time
- Full clock-out time (or "in progress" if still on shift)
- Break minutes
- Net hours computed
- Notes (if any)
- Status (active / completed / void)
- Clock-in method badge — Kiosk (clocked in via shared device PIN) or Manual (entered by manager)
- "Managed by {name}" line on manual entries showing who created the shift
Request Correction
For any non-void shift, tap Request Correction. The button copies a pre-filled message to your clipboard:
"Hey, can you correct my shift on {date}? Clocked in: {time}, clocked out: {time}, break: {minutes} min. Correction needed: …"
Paste it into a message to your manager via SMS, email, your venue's inbox, or whatever channel you use. The correction itself is then made by the manager or owner via the standard time-clock edit flow.
There's no automated workflow — the human handoff is explicit. Designed to keep the audit trail clean (corrections go through the same edit path with manager attribution).
My Hours vs Timesheet
Two different surfaces for two different audiences:
| Feature | My Hours | Timesheet (operator surface) |
|---|---|---|
| Who sees what | Your own shifts | All team members' shifts |
| Edit | Read-only | Owner/Manager can edit, void, restore |
| Where | Manage → Team → My Hours | Manage → Team → Timesheet |
| Roles | Anyone with a clock-in record | Owner / Manager only |
See Timeclock (Clock In / Clock Out) for the operator-side Timesheet.
Keyboard shortcuts (web)
| Key | Action |
|---|---|
← |
Previous period |
→ |
Next period |
Ignored while you're typing in an input.
Mobile parity
Mobile My Hours has full parity with web — same period picker, shift cards, detail sheet, Request Correction button, and 60-second refresh. Located at the Timeclock section in the More tab.
Tier
All plans. Requires the venue to have time-clock enabled in Settings → Time-clock.
Role access
| Action | Owner | Manager | Stylist |
|---|---|---|---|
| See own hours | Yes | Yes | Yes |
| Edit own shifts | No | No | No |
| Edit others' shifts | Yes (Timesheet page) | Yes (Timesheet page) | No |
Everyone with a time-clock record can see their own hours regardless of role. Edits go through the operator-side Timesheet, not My Hours.
What's NOT here
- Pay rates — your hourly rate isn't shown on My Hours. Ask your manager or owner.
- Earnings per shift — same.
- Past pay periods — only four standard periods (this/last week, this/last fortnight). For older periods, ask your manager to export the timesheet.
- Approving your own corrections — corrections always go through manager edit.
- Adding a shift you forgot to clock in for — use Request Correction; the manager adds the shift manually with the right times.
Common mistakes
| Problem | What to check |
|---|---|
| My Hours doesn't appear in the sidebar | Confirm your venue has time-clock enabled. The link is gated on timeclockOnly: true. |
| A shift is missing | If you forgot to clock in, the shift won't appear automatically. Tap Request Correction on the closest shift and explain — your manager can add it. |
| Net hours look wrong | Confirm break minutes are captured. If you took an unrecorded break, net hours will be too high. Request correction. |
| Shift is showing "in progress" but I clocked out | Race condition rare; refresh the page. If it persists, you're not actually clocked out — go to the time-clock and tap Clock Out. |
| Period totals don't match what I expected | Check the week boundary — weeks start Monday in your venue's timezone, not yours if you're in another timezone. |
FAQ
What's My Hours?
A personal view of your own time-clock shifts — your clock-in and clock-out times, breaks, net hours per shift, and totals per period (this week, last week, this fortnight, last fortnight). Read-only — staff can't edit their own shifts.
Can I correct a shift that's wrong?
Use the Request Correction button on the shift. It copies a pre-filled message to your clipboard with the shift details, ready to paste into a message to your manager via SMS, email, or chat. The correction itself is made by an owner or manager.
Who can see My Hours?
Anyone with a time-clock record — staff, manager, or owner. Each person sees only their own hours. Managers and owners have the separate Timesheet page (under Manage → Team) to see the whole team.
Where do I find My Hours?
Web: sidebar → Manage → Team → My Hours. Mobile: Timeclock section in the More tab. The link only appears when your venue has time-clock enabled.
Can I see my upcoming shifts here?
No — My Hours covers time-clock shifts (clocked in and out). For upcoming scheduled hours, use the Schedule view (Calendar tab on mobile, Calendar in the sidebar on web). See Staff Schedules.
Does My Hours export to payroll?
Not directly. The operator-side Timesheet has an export option that includes everyone's hours for payroll. Ask your manager.