Terms of Service

These Terms of Service ("Terms") constitute a legally binding agreement between you and OpenChair Pty Ltd (ABN 15 245 430 486) ("OpenChair", "we", "us", or "our"), governing your access to and use of the OpenChair platform, website, APIs, and all related services (collectively, the "Platform").

By creating an account, accessing, or using the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not access or use the Platform.

These Terms are a multi-jurisdiction document that applies to Venue Owners in Australia, New Zealand, and the United Kingdom. Where jurisdiction-specific provisions apply, they are clearly identified.

1. Definitions

In these Terms, the following capitalised terms have the meanings set out below:

• "Platform" means the OpenChair software-as-a-service application, including the web dashboard, mobile applications, public-facing venue storefronts, APIs, integrations, and all associated infrastructure operated by OpenChair.
• "Venue Owner" (also referred to as "you" or "your") means the individual, sole trader, partnership, company, or other legal entity that registers for an OpenChair account to manage a service-based venue. The Venue Owner is our direct business-to-business (B2B) customer.
• "End User" means any consumer, client, or member of the public who interacts with a Venue Owner's storefront hosted on the Platform, including by browsing services, making bookings, joining waitlists, or submitting forms.
• "Services" means the suite of tools and features provided by the Platform to Venue Owners, including but not limited to: appointment scheduling, calendar management, client management, waitlist management, smart pricing, online booking, payment processing facilitation, marketing tools, analytics, and venue storefront hosting.
• "Content" means any text, images, photographs, logos, descriptions, pricing information, availability data, reviews, or other materials uploaded, submitted, or displayed by a Venue Owner or End User through the Platform.
• "Venue" means a service-based business registered on the Platform, such as a hair salon, barbershop, medispa, beauty salon, wellness centre, nail salon, tattoo studio, or similar establishment.
• "Subscription" means the recurring plan selected by a Venue Owner that determines the features, limits, and pricing applicable to their use of the Platform.
• "Venue Country" means the country in which the Venue is physically located, as specified during account registration, which determines the applicable currency, governing law, and jurisdiction-specific provisions.

2. Scope & Audience

These Terms govern the Venue Owner's use of the Platform. They form the primary agreement between OpenChair and each Venue Owner.

OpenChair provides the technology infrastructure that enables Venue Owners to manage their businesses, accept bookings, process payments, and engage with their clients. OpenChair is a technology provider, not a party to the transactions between Venue Owners and their End Users.

The Venue Owner is the merchant of record for all services rendered to End Users. This means:

• The Venue Owner is solely responsible for the quality, delivery, and fulfilment of the services they offer to End Users.
• The Venue Owner is responsible for all interactions with End Users on their venue storefront, including handling complaints, refunds, cancellations, and disputes.
• The Venue Owner is responsible for ensuring that their use of the Platform, and the content displayed on their storefront, complies with all applicable laws and regulations in their Venue Country.
• End User interactions on venue storefronts are governed by the Venue Owner's own terms and conditions, privacy policy, and any other policies the Venue Owner chooses to implement.

OpenChair does not endorse, guarantee, or assume liability for any service offered by a Venue Owner to an End User through the Platform.

3. Eligibility

To use the Platform, you must meet all of the following eligibility requirements:

• Age: You must be at least eighteen (18) years of age. By creating an account, you represent and warrant that you are at least 18 years old.
• Legal Capacity: You must have the legal capacity to enter into a binding contract under the laws of your Venue Country.
• Business Authority: If you are registering on behalf of a business entity (such as a company, partnership, or trust), you represent and warrant that you are duly authorised to bind that entity to these Terms. In such cases, "you" and "your" refer to that entity.
• Jurisdiction: Your Venue must be physically located in Australia, New Zealand, or the United Kingdom. We may expand to additional jurisdictions in the future.
• Lawful Business: Your Venue must operate a lawful business in its Venue Country. You must hold all licences, permits, and registrations required to operate your business and offer your services.

4. Account Registration & Security

To access the Platform, you must create an account by providing accurate, current, and complete information during the registration process.

4.1 Accurate Information

You agree to provide truthful and accurate information when registering your account, including your legal business name, trading name, business address, contact details, and any other information requested. You must promptly update your account information if any details change.

4.2 Password & Credential Security

You are responsible for maintaining the confidentiality of your account credentials, including your password. You must:

• Choose a strong, unique password that is not used for any other service.
• Not share your account credentials with any third party, except as necessary for authorised team members you add to your account.
• Take reasonable steps to prevent unauthorised access to your account.

4.3 Unauthorised Access

You must notify OpenChair immediately at security@tryopenchair.com if you become aware of or suspect any unauthorised access to your account, any security breach, or any unauthorised use of your credentials. You are responsible for all activity that occurs under your account, whether or not you authorised such activity, except to the extent caused by OpenChair's negligence or breach of these Terms.

4.4 Account Access

OpenChair reserves the right to suspend, disable, or terminate your account if we reasonably believe that the information you provided is inaccurate, incomplete, or fraudulent, or if your account has been compromised.

5. Platform Licence & Acceptable Use

5.1 Licence Grant

Subject to your compliance with these Terms and payment of all applicable fees, OpenChair grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to access and use the Platform solely for the purpose of managing your Venue's business operations during the term of your Subscription.

5.2 Acceptable Use

You agree to use the Platform only for its intended purpose: managing a legitimate service-based venue business. You must comply with all applicable laws, regulations, and industry standards in your Venue Country when using the Platform.

5.3 Prohibited Activities

You agree not to, and not to permit any third party to:

• Scraping & Data Extraction: Use any automated means, including bots, scrapers, crawlers, or spiders, to access, collect, harvest, or extract data from the Platform, except through our officially supported APIs used in accordance with our API documentation.
• Reverse Engineering: Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code, algorithms, or underlying structure of the Platform or any part thereof.
• Spam & Unsolicited Communications: Use the Platform to send unsolicited bulk messages, spam, or any communications that violate applicable anti-spam laws (including the Australian Spam Act 2003, the NZ Unsolicited Electronic Messages Act 2007, or the UK Privacy and Electronic Communications Regulations 2003).
• Illegal Content & Activity: Upload, publish, or transmit any Content that is unlawful, defamatory, obscene, fraudulent, threatening, harassing, or that infringes on the intellectual property rights or privacy rights of any third party.
• Security Interference: Attempt to circumvent, disable, or interfere with any security features of the Platform, including authentication mechanisms, access controls, or encryption.
• Impersonation: Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity.
• Resale: Resell, sublicence, lease, or otherwise make the Platform available to any third party on a service-bureau, time-sharing, or similar basis, unless expressly permitted in writing by OpenChair.
• Load Testing & Abuse: Introduce viruses, malware, or other harmful code, or deliberately impose an unreasonable load on the Platform's infrastructure.

OpenChair may investigate suspected breaches and take proportionate action reasonably required to protect the Platform, users, and third parties, including suspension or termination where justified and reporting unlawful conduct to relevant law enforcement authorities.

6. Subscription, Fees & Payment

6.1 Free Trial

OpenChair may offer a free trial period for new accounts. The duration and terms of the free trial will be specified at the time of registration. During the free trial:

• You will have access to the Platform features specified for the trial plan.
• No payment information is required to begin the free trial unless otherwise stated.
• At the end of the free trial, your account will be downgraded to a limited free tier or you will be required to select a paid Subscription to continue using the Platform.
• OpenChair may modify, suspend, or discontinue trial offers for future signups. Any material change to an active trial will be notified before it takes effect.

6.2 Founding Member Programme and Promotional Access

OpenChair may offer invite-only programmes or promotional access, including the Founding Member Programme. Where we approve your business for one of these offers, the specific benefits, duration, credits, and requirements disclosed in your invitation, approval email, or signup flow form part of that offer.

• Promotional or programme access is personal to the approved business or venue, is non-transferable, and cannot be resold, shared, or combined with other offers unless we agree otherwise.
• Unless we expressly say otherwise, payment processing fees, self-funded usage charges, and overages beyond any included allowance or promotional credit remain your responsibility.
• Programme-funded credits and promotional balances have no cash value, are not refundable, and cannot be transferred.
• We may decline applications, pause future offers, or withdraw future offers at any time.
• For active approved participants, we may suspend, limit, or end promotional access where reasonably necessary to protect the Platform, comply with law, address fraud, abuse, security or deliverability risk, respond to supplier or infrastructure changes, enforce eligibility rules, or address prolonged inactivity.
• If we need to make a material adverse change to an active approved offer for another reason, we will give reasonable notice before it takes effect where practicable.
• On expiry, cancellation, or removal from a programme, your Venue may move to the then-current standard paid plan, free plan, or restricted access state that applies to your account. Your account data remains subject to these Terms, and any self-funded balances remain available in accordance with our normal billing and wallet rules.

Nothing in this section limits any non-excludable rights you may have under applicable law.

6.3 Subscription Plans & Billing

Paid Subscriptions are billed on a recurring basis (monthly or annually, as selected by you) through our payment processor, Stripe. By subscribing to a paid plan, you authorise OpenChair and Stripe to charge the payment method on file for the applicable fees at the beginning of each billing cycle.

6.4 Currency

All fees are charged in the local currency of your Venue Country:

• Australia: Australian Dollars (AUD)
• New Zealand: New Zealand Dollars (NZD)
• United Kingdom: British Pounds Sterling (GBP)

6.5 Transaction Fees

In addition to Subscription fees, certain plans may include transaction fees (a percentage of bookings or payments processed through the Platform). Transaction fee rates are specified on our pricing page and in the plan details at the time of subscription.

6.6 Auto-Renewal

All paid Subscriptions automatically renew at the end of each billing cycle unless you cancel before the renewal date. You will be charged the then-current rate for your plan at the time of renewal. OpenChair will provide reasonable notice of any price increases before they take effect.

6.7 Cancellation

You may cancel your Subscription at any time through your account settings or by contacting our support team. Cancellation takes effect at the end of the current billing period unless a longer minimum term is expressly agreed in your Order. Upon cancellation:

• You will retain access to paid features until the end of the current billing period for which you have already paid.
• Your account will be downgraded to the free tier (if available) or deactivated at the end of the billing period.
• No refunds will be issued for partial months or unused portions of a billing period.

6.8 No Refunds for Partial Periods

OpenChair does not provide refunds or credits for partial months, partial billing cycles, or unused features within a billing period. If you downgrade your plan mid-cycle, the lower rate will apply from the start of the next billing cycle.

6.8 Failed Payments

If a payment fails, OpenChair will attempt to charge the payment method on file again over a reasonable retry period. If payment cannot be collected, we may suspend or restrict access to paid features until the outstanding balance is resolved.

6.9 Taxes

All fees are exclusive of applicable taxes (including GST in Australia and New Zealand, and VAT in the United Kingdom) unless otherwise stated. You are responsible for paying all taxes associated with your use of the Platform. OpenChair will include applicable taxes on invoices where required by law.

7. Venue Owner Obligations

As a Venue Owner, you accept the following obligations and responsibilities:

7.1 Accuracy of Business Information

You must ensure that all business information displayed on your venue storefront and within your account is accurate, current, and not misleading. This includes your business name, address, contact details, service descriptions, pricing, availability, and any qualifications or certifications you claim to hold.

7.2 Compliance with Consumer Protection Laws

You are responsible for complying with all consumer protection laws applicable in your Venue Country when interacting with End Users through the Platform. This includes, but is not limited to:

• Australia: The Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)), including provisions relating to misleading or deceptive conduct, unfair contract terms, consumer guarantees, and product safety. State and territory Fair Trading legislation also applies.
• New Zealand: The Consumer Guarantees Act 1993, the Fair Trading Act 1986, and any other applicable consumer protection legislation.
• United Kingdom: The Consumer Rights Act 2015, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, the Consumer Protection from Unfair Trading Regulations 2008, and any other applicable consumer protection legislation.

7.3 Privacy Policy

You must maintain your own privacy policy that is compliant with all applicable privacy and data protection laws in your Venue Country. Your privacy policy must be made accessible to your End Users and must accurately describe how you collect, use, store, and disclose their personal information. OpenChair is not responsible for the adequacy or compliance of your privacy policy.

7.4 Tax Obligations

You are solely responsible for determining and fulfilling your own tax obligations, including the collection and remittance of any applicable sales tax, goods and services tax (GST), value added tax (VAT), income tax, or other taxes arising from the services you provide to End Users. OpenChair does not provide tax advice and is not responsible for your tax compliance.

7.5 Licensing & Permits

You must hold and maintain all licences, permits, registrations, and insurance required to operate your Venue and provide your services in your Venue Country. You must not use the Platform to offer services that you are not lawfully permitted to provide.

7.6 Team Members & Staff

If you grant access to the Platform to your employees, contractors, or other team members, you are responsible for their actions on the Platform. You must ensure that all team members comply with these Terms. You are liable for any breach of these Terms by any person who accesses the Platform through your account.

8. Intellectual Property

8.1 OpenChair's Intellectual Property

The Platform, including all source code, software, databases, functionality, designs, user interfaces, text, graphics, logos, trademarks, service marks, and all other intellectual property embodied in or associated with the Platform (collectively, "OpenChair IP"), is owned by or licensed to OpenChair and is protected by copyright, trademark, patent, trade secret, and other intellectual property laws.

Nothing in these Terms transfers or assigns any ownership of OpenChair IP to you. The licence granted under Section 5.1 does not confer any right to use OpenChair's name, logo, or trademarks without our prior written consent.

8.2 Venue Owner Content

You retain full ownership of all Content that you upload, submit, or display through the Platform ("Your Content"). OpenChair does not claim ownership of Your Content.

You are solely responsible for Your Content, including ensuring that it does not infringe on the intellectual property rights, privacy rights, or any other rights of any third party.

8.3 Licence to OpenChair

By uploading Your Content to the Platform, you grant OpenChair a limited, non-exclusive, worldwide, royalty-free licence to use, reproduce, display, distribute, and transmit Your Content solely for the purposes of:

• Operating, providing, and improving the Platform.
• Displaying Your Content on your venue storefront and in search results as part of the Platform's normal functionality.
• Creating backups and maintaining the security of the Platform.

This licence terminates when you remove Your Content from the Platform or when your account is terminated, except where Your Content has been shared with or relied upon by third parties (for example, in the context of confirmed bookings) or where retention is required by law.

8.4 Feedback

If you provide OpenChair with any feedback, suggestions, or ideas regarding the Platform ("Feedback"), you agree that OpenChair may freely use, reproduce, modify, and incorporate such Feedback without any obligation to you, including without compensation or attribution.

9. Data Processing

9.1 Privacy Policy

OpenChair's collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Platform, you acknowledge that you have read and understood our Privacy Policy.

9.2 Roles & Responsibilities

With respect to the personal data of your End Users and clients that is processed through the Platform:

• Venue Owner as Data Controller: You are the data controller (or equivalent under applicable law) for the personal data of your End Users and clients. You determine the purposes and means of processing that personal data and are responsible for complying with applicable data protection laws.
• OpenChair as Data Processor: OpenChair acts as a data processor (or equivalent under applicable law) when processing your End Users' and clients' personal data on your behalf through the Platform. We process such data solely in accordance with your instructions (as expressed through your use and configuration of the Platform) and applicable law.

9.3 Data Processing Agreement

Where OpenChair processes personal data on behalf of a Venue Owner, our Data Processing Addendum (DPA) forms part of these Terms and is incorporated by reference. The current DPA is available at /dpa and sets out processor obligations, subprocessor controls, confidentiality, security, and assistance obligations. If your procurement process requires a signed DPA, please contact us at legal@tryopenchair.com.

9.4 Data Security

OpenChair implements appropriate technical and organisational measures to protect personal data processed through the Platform against unauthorised access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Third-Party Services

The Platform integrates with and relies upon certain third-party services to provide its functionality. By using the Platform, you acknowledge and agree to the following:

10.1 Third-Party Integrations

The Platform currently integrates with the following third-party services (among others):

• Stripe: Payment processing. Your use of Stripe is subject to the Stripe Services Agreement and the Stripe Connected Account Agreement.
• Google: Authentication (Google Sign-In), Google Maps, and Google Calendar integration. Your use is subject to Google's Terms of Service.
• Twilio: SMS notifications and communications. Your use is subject to Twilio's Terms of Service.

10.2 Third-Party Terms

By using the Platform, you agree to comply with the terms of service and policies of any third-party service that you access or use through the Platform. OpenChair is not responsible for the availability, accuracy, content, or policies of any third-party service.

10.3 Sub-Processors

A list of our current sub-processors (third-party services that process personal data on our behalf) is available on our Sub-Processors page. We will update this list when we engage new sub-processors and will provide reasonable notice of changes.

10.4 Disclaimer

OpenChair does not endorse, warrant, or assume any responsibility for any third-party service, and shall not be a party to or responsible for monitoring any transaction between you and any third-party provider. The availability of third-party integrations does not imply endorsement by OpenChair.

11. Limitation of Liability

11.1 Liability Cap

To the maximum extent permitted by applicable law, OpenChair's total aggregate liability to you for all claims arising out of or in connection with these Terms, the Platform, or the Services, whether in contract, tort (including negligence), strict liability, or otherwise, shall not exceed the total amount of fees actually paid by you to OpenChair in the twelve (12) months immediately preceding the event giving rise to the claim.

11.2 Exclusion of Consequential Damages

To the maximum extent permitted by applicable law, in no event shall OpenChair, its directors, officers, employees, agents, affiliates, or licensors be liable for any:

• Indirect, incidental, special, consequential, or punitive damages.
• Loss of profits, revenue, business, savings, or goodwill.
• Loss of data or data corruption.
• Cost of procurement of substitute services.
• Any damages arising from your inability to use the Platform or any interruption of service.

These exclusions apply whether or not OpenChair has been advised of the possibility of such damages and regardless of the theory of liability.

11.3 Mandatory Statutory Carve-Outs

Notwithstanding anything else in these Terms, nothing in these Terms shall be construed as excluding, restricting, or modifying the application of any legislation that by law cannot be excluded, restricted, or modified:

• Australia: Nothing in these Terms excludes, restricts, or modifies any consumer guarantee under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)), or any other right or remedy that you may have under the Australian Consumer Law that cannot be excluded by agreement. If OpenChair breaches a consumer guarantee that cannot be excluded, OpenChair's liability is limited to (at OpenChair's option) re-supplying the relevant services or paying the cost of having them re-supplied.
• New Zealand: Nothing in these Terms excludes or limits any rights you may have under the Consumer Guarantees Act 1993 (NZ) that cannot be excluded by agreement. If you are acquiring goods or services from OpenChair for the purposes of a business, you agree that the Consumer Guarantees Act 1993 does not apply to the extent permitted by section 43 of that Act.
• United Kingdom: Nothing in these Terms limits or excludes OpenChair's liability for: (a) death or personal injury caused by OpenChair's negligence; (b) fraud or fraudulent misrepresentation; or (c) any other liability that cannot be excluded or limited under the Consumer Rights Act 2015 or other applicable UK law. Where liability cannot be excluded, it is limited to the fullest extent permitted by law.

11.4 Platform Availability

OpenChair does not guarantee that the Platform will be available at all times or that it will be free from errors, bugs, or interruptions. The Platform is provided on an "as is" and "as available" basis. While we strive to maintain high availability, we shall not be liable for any downtime, service interruptions, or data loss arising from circumstances beyond our reasonable control, including infrastructure failures, natural disasters, or acts of third parties.

12. Termination

12.1 Termination by Venue Owner

You may terminate your account and these Terms at any time by cancelling all active Subscriptions and ceasing use of the Platform via your account settings or by emailing support@tryopenchair.com. Termination takes effect on the later of: (a) the cancellation effective date under section 6.6; and (b) completion of any active data export period under section 12.4.

12.2 Termination by OpenChair

OpenChair may terminate your account and these Terms by providing you with at least thirty (30) days' written notice via email. OpenChair may also terminate or suspend your account immediately, without prior notice, if:

• You materially breach any provision of these Terms and fail to cure such breach within fourteen (14) days of receiving written notice of the breach.
• You engage in any prohibited activity described in Section 5.3.
• Your account is used for fraudulent, illegal, or harmful activities.
• You fail to pay any fees when due and do not remedy the non-payment within fourteen (14) days of receiving written notice.
• OpenChair is required to do so by law, regulation, or court order.

12.3 Effect of Termination

Upon termination of your account for any reason:

• Your licence to use the Platform is immediately revoked.
• Your venue storefront will be deactivated and will no longer be accessible to End Users.
• Any outstanding fees owed to OpenChair become immediately due and payable.
• Provisions of these Terms that by their nature should survive termination will survive, including Sections 8 (Intellectual Property), 9 (Data Processing), 11 (Limitation of Liability), and 13 (Governing Law).

12.4 Data Export

Following termination, you will have a period of thirty (30) days to export your data from the Platform. During this data export period, you will have limited read-only access to your account for the sole purpose of downloading your data. After the 30-day data export period, OpenChair may permanently delete your data in accordance with our data retention policies, unless retention is required by applicable law.

It is your responsibility to export any data you wish to retain before the data export period expires. OpenChair will provide reasonable assistance with data export upon request.

13. Governing Law & Dispute Resolution

The governing law and jurisdiction applicable to these Terms is determined by your Venue Country:

13.1 Australian Venues

If your Venue is located in Australia, these Terms are governed by and construed in accordance with the laws of Queensland, Australia. You irrevocably submit to the exclusive jurisdiction of the courts of Queensland, Australia, and any courts of appeal therefrom, for the resolution of any dispute arising out of or in connection with these Terms.

13.2 New Zealand Venues

If your Venue is located in New Zealand, these Terms are governed by and construed in accordance with the laws of New Zealand. You irrevocably submit to the exclusive jurisdiction of the courts of New Zealand for the resolution of any dispute arising out of or in connection with these Terms.

13.3 United Kingdom Venues

If your Venue is located in the United Kingdom, these Terms are governed by and construed in accordance with the laws of England and Wales. You irrevocably submit to the exclusive jurisdiction of the courts of England and Wales for the resolution of any dispute arising out of or in connection with these Terms.

13.4 Informal Resolution

Before initiating any formal legal proceedings, both parties agree to attempt to resolve any dispute informally by contacting the other party and negotiating in good faith for a period of at least thirty (30) days. For OpenChair, informal dispute notices should be sent to legal@tryopenchair.com.

14. Changes to Terms

14.1 Right to Modify

OpenChair may modify, update, or replace these Terms from time to time where reasonably required to reflect changes in our Services, legal requirements, security, or business operations. We may update these Terms to reflect changes in our Services, legal requirements, or business practices.

14.2 Notice of Changes

We will provide you with at least thirty (30) days' notice before any material changes to these Terms take effect. Notice will be provided via email to the address associated with your account. We may also display a prominent notice within the Platform. The updated Terms will include a revised effective date and version number.

14.3 Acceptance of Changes

Your continued use of the Platform after the 30-day notice period constitutes your acceptance of the updated Terms. If you do not agree with the updated Terms, you must stop using the Platform and terminate your account before the updated Terms take effect. If you terminate your account due to a change in Terms, the previous version of the Terms will govern the termination process.

15. Contact

If you have any questions, concerns, or requests regarding these Terms or the Platform, please contact us using the details below:

We will endeavour to respond to all enquiries within a reasonable timeframe.

General Provisions

• Entire Agreement: These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and OpenChair with respect to the subject matter hereof and supersede all prior or contemporaneous agreements, representations, and understandings.
• Severability: If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if modification is not possible, it shall be severed from these Terms. The remaining provisions shall continue in full force and effect.
• Waiver: No failure or delay by OpenChair in exercising any right or remedy under these Terms shall constitute a waiver of that right or remedy. A waiver of any right or remedy under these Terms is only effective if given in writing and shall not be deemed a waiver of any subsequent right or remedy.
• Assignment: You may not assign or transfer your rights or obligations under these Terms without OpenChair's prior written consent. OpenChair may assign or transfer its rights and obligations under these Terms without restriction, including in connection with a merger, acquisition, sale of assets, or by operation of law.
• Force Majeure: OpenChair shall not be liable for any failure or delay in performing its obligations under these Terms if such failure or delay results from circumstances beyond its reasonable control, including natural disasters, acts of government, pandemics, war, terrorism, labour disputes, power failures, internet outages, or third-party service failures.
• No Third-Party Beneficiaries: These Terms do not create any third-party beneficiary rights. Nothing in these Terms is intended to confer upon any person (other than the parties hereto) any rights, benefits, or remedies.
• Notices: All notices under these Terms shall be in writing. Notices to you may be sent to the email address associated with your account. Notices to OpenChair should be sent to legal@tryopenchair.com.