Booking, retention and client communication systems that help venues deliver a smoother experience.
20 articles
Choose the right structure for service options, multi-service visits, prepaid appointments and recurring client benefits in OpenChair.
Understand what spa clients buy, what creates an appointment and what remains after redeeming a package, gift voucher or membership benefit.
Practical ways to rebook regular waxing clients, keep therapist preference and follow up when their usual booking rhythm slips.
How to rebook regular lash and brow clients, use recurring appointments, send reminders and follow up when their usual rhythm changes.
See how waitlist matching, offers, client responses and confirmed bookings fit together when an appointment opens up.
Learn how active work, processing, finishing and cleanup fit together before making eligible time available for another salon booking.
See which OpenChair replies can Auto-send on supported SMS and Instagram, which stay as drafts, and which booking actions need review.
elp clients recognise your salon, choose the right service and staff member, understand booking conditions and complete the booking.