Salon Marketing Automation — Engage
SMS campaigns, email automations, and win-back sequences that run in the background while you focus on clients.
Engage is OpenChair's centralised marketing and communications hub. It combines a unified inbox (SMS and email in one place), automated campaigns (win-backs, birthday messages, rebooking nudges), and AI-assisted copywriting into a single tool. It runs in the background so your marketing doesn't stop when you're standing behind the chair.
Automated win-back campaigns
Reconnect identifies clients who haven't visited within a window you set (7 to 365 days) and sends a personalised multi-wave SMS and email sequence to bring them back. VIP exclusions, daily send limits, and AI-generated copy included.
Birthday and rebooking automations
Send birthday messages automatically on each client's birthday. Trigger rebooking nudges based on their typical visit interval. Every message is sent at the right moment without you scheduling a single send.
SMS and email campaigns
Build and send campaigns to your client list — promote a seasonal service, announce a new team member, fill last-minute gaps. Pro includes SMS and email in the monthly allowance. Overages draw from your Wallet at PAYG rates.
Engage Impact — campaign ROI at a glance
See the direct revenue impact of every automation and campaign in your Intelligence dashboard. Which reconnect wave brought back the most clients? Which birthday offer actually converted? The answers are in Engage Impact.
See how we compare
Thinking about switching? See how OpenChair stacks up.
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