OpenChair uses the same booking, client, service and venue context your team works with. It can answer supported questions, prepare replies and suggest next steps without hiding who decides what happens.
Owner-set authority · Review before booking changes · Clear regional limits · Sparks included on Pro
OpenChair is AI-native salon and barbershop management software because AI works inside the calendar, client record, inbox, service menu and reporting workflows. OpenChair Assistant answers supported venue questions and prepares next steps. Smart Replies can Auto-send eligible SMS and connected Instagram replies where configured. Email replies and booking actions remain review-first.
Use AI where it can remove repetitive work, while keeping customer contact, booking changes and professional judgement under clear controls.
OpenChair Assistant uses supported, venue-scoped tools to answer questions about bookings, clients, services, staff activity and available reports.
On Pro, eligible high-confidence SMS replies through a dedicated Australian or UK number and connected Instagram DMs may Auto-send where configured. Email stays in Draft.
Booking Replies can prepare a response and proposed booking, reschedule or cancellation action. An authorised operator decides whether to apply it.
Style Match supports photo-guided service discovery. AI client briefs and note polishing help authorised staff review recorded context before the appointment.
Smart Nudges can flag supported gaps, rebooking and at-risk-client opportunities. Reconnect runs configurable follow-up sequences for inactive clients.
Intelligence can summarise supported reporting periods and answer supported questions in plain English. Profitability planning remains deterministic and inspectable, not AI financial advice.
Business Memory separates customer-safe facts from internal-only information so customer-facing drafts do not receive private venue notes.
Pro includes 500 Sparks per bookable team member each billing period, pooled at venue level up to 5,000. Eligible additional usage draws from the prepaid Wallet.
Explore the tools that support the appointment.
See how this feature applies to your specific business.
Start a 14-day Pro trial without a payment card. Test supported questions, reply rules, client context and reviewed next steps before deciding whether to subscribe.
Start your 14-day Pro trial