Venue & Settings
Group Admin Team And Billing
Last updated 8 July 2026
Group Admin Team And Billing
Group Admin includes read-only cross-location tools for reviewing people access and billing usage across linked locations.
Where to find it. Web: open All locations for an enabled venue group, then open People or Billing & usage. Mobile does not have these group-admin pages.
TL;DR
- People reviews access, bookable status, invites, and team setup warnings across linked locations.
- Billing & usage reviews subscription risk, wallet balance, invoice relationship, SMS, email, and Spark usage.
- Both pages are read-only.
- Use Source, Open venue team settings, or Open billing source to change the source venue.
- Billing visibility is limited to group owners and regional managers.
- CSV export is available from both pages.
People
The group team directory is labelled People. It helps a group operator check who has access to each linked location and whether setup issues need attention.
The page includes:
- All locations
- People
- Refresh
- Export CSV
- All locations home
- Filters
- Access issues
- People access matrix
Filters are saved in the URL so reloading the page restores them.
Team Filters
Use filters to narrow the directory:
| Filter | Options |
|---|---|
| Search | Search people |
| Location | All locations, then each linked location |
| Role | All roles, Owner, Manager, Staff, Pending invite |
| Bookable | All people, Bookable, Non-bookable |
| Issue | All states, Needs attention, Missing manager, Shared bookable, Inconsistent access, Possible duplicate |
The search hint says mod + f searches this directory.
People Access Matrix
Each person appears once when a stable user account links their access. The matrix shows:
- person name
- email or phone when available
- number of locations with access
- number of bookable locations
- warnings
- per-location access cells
Open a person to review the Person access sheet. The sheet shows Warnings and Location access.
The sheet includes identity labels such as Stable user, Pending invite, or Venue staff identity. Access changes are currently Read-only from this group page.
Access Issues
The Access issues section shows warnings that apply to a location rather than one person.
Examples include:
- missing manager coverage
- inconsistent access
- shared bookable setup that needs review
- possible duplicate person records
Use Source to open the source venue when the action is available.
Billing & Usage
Billing & usage is a read-only group page for subscription, wallet, invoice, and usage signals.
The page includes:
- Billing & usage for [group name]
- Refresh
- Export CSV
- All locations home
- Some billing details are hidden
- Locations
- Details
- Source
The summary cards show:
| Card | What it means |
|---|---|
| Wallet balance | Combined wallet balance when currencies match, or Mixed currencies when they do not |
| Subscription risk | Count of failed or at-risk payment states |
| Messages used | SMS and email usage for the current period |
| Sparks used | Spark usage plus shared invoice account count |
Location Billing Rows
Each linked location row can show:
- plan label and subscription status
- wallet balance and auto top-up state
- SMS, email, and Spark usage
- billing relationship
- bookable provider count
Select Details to open the billing and usage sheet for that location. Select Source or Open billing source to manage the source venue when available.
If a row says No billing access, sensitive billing values are hidden for your role.
Access And Limits
Group team and billing pages require an enabled venue group. Billing may also require at least one PRO location.
Access states include:
- You do not have access to this team directory
- You do not have access to billing and usage
- Group billing visibility is limited to group owners and regional managers for PRO groups.
- No billing-visible locations
FAQ
Who can use group team and billing pages?
They are for enabled PRO venue groups. Team access review is available to users with group access. Billing visibility is limited to group owners and regional managers.
Can I edit team access from the group team directory?
No. The group team directory is read-only. Use Open venue team settings or Source to change the source venue.
Can I change billing from group billing and usage?
No. Group billing and usage is read-only. Use Open billing source or Source to manage the source venue.
Why are some billing details hidden?
Sensitive billing values are shown only to group owners and regional managers.