Getting Started
Reviewing OpenChair Terms and Legal Records
The Legal centre shows current OpenChair terms, notices and recorded acceptance, with role-specific venue agreement actions and recovery options.
Last updated 14 August 2026
TL;DR
- Open Settings → Legal to review current terms, notices and acceptance records.
- Every document included in an acceptance is available before you select the acceptance button.
- Staff and Managers are not forced to bind a venue during sign-in.
- If you do not accept, use the visible support, cancellation or account-data options.
The Legal centre is the account area for reviewing OpenChair's current legal documents and recorded acceptance. Australian accounts can see the Authorised User Terms, Privacy Policy, Venue Agreement, incorporated schedules and notices. New Zealand and United Kingdom accounts use jurisdiction-specific Terms of service and Privacy policy links while the Legal centre is unavailable there.
How do I review my legal records?
Open the Legal centre from Settings to see current documents and whether acceptance has been recorded.
- Open Settings.
- Select Legal.
- Review Your terms and Venue agreement status.
- Open each document or expand Schedules and notices.
If legal records cannot be loaded, select Try again. A loading failure is not shown as an unavailable country or an already accepted agreement.
What happens when acceptance is required at sign-in?
A required sign-in gate lists every agreement, schedule and notice included in the action before Agree and continue is available. The gate remains in place until the server records the required action.
An Owner may be asked to accept both personal terms and the Venue Agreement in one decision. Staff and Managers complete only their personal action at sign-in. A Manager who is authorised to bind the business can later open the Legal centre and select Review venue agreement.
Who can use each legal action?
Role determines whether a person can bind the venue, but every signed-in role can review its legal records.
| Role | Sign-in action | Legal centre |
|---|---|---|
| Owner | Personal terms and any required venue agreement | Review records and accept a pending venue agreement |
| Manager | Personal terms only | Review records and deliberately accept a pending venue agreement when authorised |
| Staff | Personal terms only | Review records; cannot bind the venue |
What if I do not accept?
Not accepting keeps required service access blocked and does not cancel billing automatically. The gate keeps these paths available without adding a competing decline button:
- Support or Contact support emails
support@openchairpro.com. - Cancellation help opens a support request about subscription cancellation.
- Request account data opens a support request for an account-data export.
- The Privacy Policy and every document in the action remain reviewable.
- Sign out ends the local session.
For the normal export and deletion workflow, see Your Data: Export and Account Deletion. Subscription cancellation steps are in Plans, Billing, and Subscriptions.
Troubleshooting
| Issue | Solution |
|---|---|
| Legal records do not load | Select Try again. If the error continues, use the visible support link. |
| The venue agreement says it is already accepted | Close the review and refresh the Legal centre; the server record is authoritative. |
| I cannot accept for the venue | Ask an Owner or an authorised Manager to use Review venue agreement. |
| I need my data without accepting | Select Request account data from the gate or contact support@openchairpro.com. |
FAQ
Where can I review OpenChair's current terms?
Open Settings → Legal on web or mobile. Australian accounts see the current documents and acceptance dates; New Zealand and United Kingdom accounts retain jurisdiction-specific Terms and Privacy links.
Who can accept the Venue Agreement?
An Owner accepts a required venue agreement at sign-in. An Owner or Manager may accept a pending venue agreement deliberately from the Legal centre.
What can I do if I do not accept updated terms?
Required service access remains blocked, but you can still contact support, ask for cancellation help, request account data, review the documents, or sign out.