Services
Bookable Service Combos
Last updated 8 July 2026
Bookable Service Combos
TL;DR
- Create combos from Services on web.
- A combo needs at least two active book-online items and at least one primary service.
- Combos appear in the public Services menu, not the prepaid packages area.
- OpenChair calculates the normal value and savings from the included services.
- You can hide the included services online when the combo is visible.
Bookable service combos package multiple services into one customer-bookable offer. Examples include bridal bookings, seasonal offers, or common multi-service visits.
Who can manage combos?
Only the venue owner can create, edit, reorder, or archive service combos.
Combos are available on all plans. AI combo description writing uses Spark when enabled for the venue.
Create a combo
- Open Services on web.
- Open Service combo.
- Select Create service combo.
- Add a Name and optional Category.
- Select at least two services or add-ons.
- Set the Booking order.
- Enter the Combo price.
- Choose whether to hide included services online.
- Turn on Show this combo online if it should appear on the storefront.
- Select Save combo.
The form can show Write with AI or Rewrite with AI for the combo description after enough details are selected.
Combo rules
| Rule | Behaviour |
|---|---|
| Minimum items | Select at least two services or add-ons. |
| Primary service | At least one item must be a primary service, not only add-ons. |
| Service access | Items must be active, book-online services from the same venue. |
| Duplicate items | Each service can appear only once in a combo. |
| Price | The combo price cannot be higher than the normal combined value. |
| Storefront | Visible combos appear in the Services section. |
Pricing and savings
OpenChair calculates the normal value from the included services and quantities. The combo price creates the displayed saving.
If the combo price is higher than the normal value, the form shows Combo price cannot be higher than the normal service value.
Staff and booking behaviour
When a client books a combo, OpenChair expands it into the included services in the saved booking itinerary. The booking keeps combo snapshots so reporting and confirmation surfaces can explain what was booked.
For staff-led combos, availability still depends on providers who can perform the selected services. Resource-only combos use resource availability.
Troubleshooting
| Issue | Solution |
|---|---|
| Save combo is disabled | Add a name, select at least two items, include one primary service, and enter a valid combo price. |
| A service is missing | Check that it is active, book-online, and not archived. |
| Price error appears | Lower the combo price so it is not above the normal combined value. |
| Combo does not show online | Turn on Show this combo online and confirm its items are still active. |
| Included services still show separately | Turn on Hide included services on the storefront when this combo is visible. |
FAQ
What is a service combo?
A service combo is a bundle customers book as one offer. OpenChair expands it into the included services when creating the booking.
Can a combo include add-ons?
Yes. A combo can include add-ons, but it must also include at least one primary service.
Are combos the same as prepaid packages?
No. Combos are booked from the Services menu for a specific appointment. Prepaid packages sell a balance or bundle that can be redeemed later.