Prepaid spa packages, memberships and multi-treatment bookings: what is the difference?
Understand what spa clients buy, what creates an appointment and what remains after redeeming a package, gift voucher or membership benefit.
OpenChair Journal
Good ideas for the business
you’re building.
Practical articles for salon and barbershop owners, with ideas for the working day and updates from OpenChair.
Browse the how-to guidesArchive
Latest articles
61 articles
How to organise a lash and brow studio with multiple artists
How to coordinate artist schedules, client handover, booking links, shared devices and commissions as a lash and brow studio grows.
How to keep waxing clients coming back every 4 to 8 weeks
Practical ways to rebook regular waxing clients, keep therapist preference and follow up when their usual booking rhythm slips.
New in OpenChair: service combos, booking controls and deposit requests | 15-30 June 2026
Build service combos, plan colour appointments and request deposits for bookings made at the desk, with new stock and reporting tools in OpenChair.
How to keep regular lash and brow clients booked ahead
How to rebook regular lash and brow clients, use recurring appointments, send reminders and follow up when their usual rhythm changes.
How to schedule therapists and treatment rooms in a day spa
Plan a day-spa visit around therapist availability, suitable rooms and service order, then test what happens when a booking changes.
How to schedule therapists and treatment rooms in a waxing studio
How to coordinate therapist availability, treatment rooms and service duration without creating avoidable booking conflicts.
New in OpenChair: discount codes and campaign redemptions | 1–14 June 2026
Create salon discount codes, track campaign-linked redemptions and find subscription invoices and Wallet receipts in OpenChair’s early June update.
New in OpenChair: waitlist openings, aftercare and till close | 15–31 May 2026
Find waitlist matches for schedule openings, send service-specific aftercare and reconcile your salon’s cash and card takings in OpenChair. Suggested slug: wait
New in OpenChair: calendar sync, client records and memberships | 1–14 May 2026
Connect Outlook to your salon diary, review signed forms and visit photos, and apply client membership credits at checkout in OpenChair.
New in OpenChair: Instagram replies and waitlist controls | 15–30 April 2026
Reply to Instagram enquiries in OpenChair, match waitlist clients to their available days and control how often you send appointment offers.
Paper and Digital Consultation Forms: What Salon Owners Need to Record
Plan useful consultation questions, review completed responses and keep client forms retrievable without treating a signature as automatic clearance.