New in OpenChair: processing gaps and client follow-up | 1–14 April 2026
See colour processing time in your calendar, review clients due for a follow-up and check no-show fee payments from the booking in OpenChair.
OpenChair Journal
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Practical articles for salon and barbershop owners, with ideas for the working day and updates from OpenChair.
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61 articles
How to Use a Salon Waitlist to Match Openings with Clients
See how waitlist matching, offers, client responses and confirmed bookings fit together when an appointment opens up.
How Processing Gaps Work in a Colour Salon
Learn how active work, processing, finishing and cleanup fit together before making eligible time available for another salon booking.
How to Plan and Communicate a Salon Price Change
Review costs and service contribution, set an effective date, then update client communication and future bookings before new prices go li
How OpenChair Handles Client Messages Across SMS, Email and Instagram
See which OpenChair replies can Auto-send on supported SMS and Instagram, which stay as drafts, and which booking actions need review.
New in OpenChair: multi-service bookings and room scheduling | 15–31 March 2026
Book several services together, check room availability and let clients use existing prepaid packages online in OpenChair’s late-March update.
Why We Built OpenChair: The Story Behind the Platform
OpenChair was built around a simple idea: keep more chair time working, give teams useful client context and reduce admin without taking control away.
New in OpenChair: Assistant conversations and draft reviews | 1–14 March 2026
Pick up earlier Assistant conversations, review reply and offer drafts, and keep follow-up campaign approvals with the discussion in OpenChair.
How to make your salon booking page clear and useful
elp clients recognise your salon, choose the right service and staff member, understand booking conditions and complete the booking.
How to review a salon service menu for cost, clarity and booking
Check what each service includes, the time it needs and the costs behind its price before testing the client booking path.
How to Build and Measure a Salon Referral Programme
Design a salon referral offer, define when rewards apply, track completed visits and compare the result with discount and delivery costs.
How to Keep Your Salon's Google Business Profile Useful
Keep your salon's Google Business Profile accurate across categories, services, hours, photos, reviews and the route clients use to book.